Sr. Principal, Patient Safety & Experience

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. The Sr. Principal, Patient Safety & Experience role is pivotal in driving forward our mission of advancing eye care through development of next generation products and helping people see brilliantly. This position is located in Fort Worth, TX.

This role is part of Alcon's Research & Development function, a team that innovates boldly and delivers new products and services to help revolutionize the eye care industry, advance optimal patient outcomes and help people see brilliantly.

The Sr. Principal, Patient Safety & Experience (Science/Tech/Engineering Path), is primarily responsible for developing and implementing strategies to enhance patient safety and experience, ensuring medical products are safe and effective. You will focus on driving efficiency within the Medical & Product Safety job family, using scientific principles for problem-solving and innovation.
 

A typical day will include:

• Lead the strategic advancement of patient safety and experience by conducting scientific research, performing risk assessments, and collaborating with cross-functional teams.
• Manage safety for assigned products throughout the clinical development and post-approval lifecycle, ensuring alignment with global standards and organizational goals.
• Conduct comprehensive safety evaluations by analyzing clinical data, monitoring adverse events, and integrating findings into care protocols and regulatory submissions.
• Oversee signal detection and evaluation from clinical studies, post-marketing data, literature, and other sources; lead safety governance boards and provide expert medical review of key documents (e.g., CERs, CSRs).
• Develop and implement best practices for patient safety using real-world evidence and patient feedback to enhance safety profiles and optimize user experience.
• Design and execute post-market surveillance plans, periodic safety updates, and product labeling, including safety information to support product claims.
• Respond to safety-related inquiries from health authorities, healthcare professionals, and legal teams; prepare safety data for regulatory review boards.
• Provide expert medical and scientific guidance to affiliates and contribute to clinical development programs for assigned projects or brands.
• Maintain and update safety documentation with new or revised product safety information, ensuring accuracy, quality, and compliance.
• Ensure timely communication of safety information to the Qualified Person for Pharmacovigilance (QPPV) for the applicable product portfolio.
• Present safety issues to internal boards and contribute to strategic decision-making processes.
• Foster productive collaborations across R&D, medical, regulatory, and business teams to support safety-related innovation and continuous improvement.
• Exercise independent judgment in decision-making while ensuring compliance with regulatory frameworks and internal standards.

What you'll bring to Alcon:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs. Assoc.+11 yrs.; M.S.+4 yrs.; PhD+3 yrs.) 
• The ability to fluently read, write, understand, and communicate in English
• 7 Years of Relevant Experience 

Preferred Qualifications:

• O.D. or M.D./D.O. in Ophthalmology
• Clinical experience in surgical ophthalmic setting and/or with topical ocular pharmaceutical agents, including glaucoma, antibiotics, antivirals, etc.
• Prior industry experience in R&D, Clinical, Vigilance, Complaint handling or Safety
• Prior involvement with pre- and/or post-market clinical studies
• All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations​.

HOW YOU CAN THRIVE AT ALCON:

• See your career like never before with focused growth and development opportunities
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.