IT Supervisor or Manager, Finance Application Support (Hybrid - Dallas or Houston, TX)

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AECOM is seeking a IT Finance Application Support Supervisor or Manager to join our Corporate Enterprise Applications (IT) team.

This position will offer flexibility for hybrid work schedules to include a combination of both in-office presence and telecommute/virtual, to be based in either Dallas or Houston, TX.

This position will be responsible for support, development and implementation of applications that support AECOM finance business users, particularly in the Record-to-Analyze (R2A) functions.  Coordinating with AECOM business stakeholders and 3rd party resources, this position serves as the primary contact point and liaison with business user communities.  Work with global/regional executive teams and business stakeholders to establish priorities and requirements for those applications that support their functions. 

Primary Responsibilities

• Serve as AECOM technology lead/SME for business users across financial enterprise applications.
• Assist and advise in troubleshooting working with internal and 3rd party support resources as needed.
• Oversee the design, development, testing, implementation, and support of internal software and database applications, and coordinate across the enterprise as needed
• Manage internal and 3rd party resources to ensure assigned tasks are completed accurately and on-time.
• Timely escalation of issues and measure against SLAs
• Provide support metrics and dashboards for key enterprise systems (Tier-1, Tier-2, Tier-3 systems)
• Guide the business in formulating requirements and priorities; establish and oversee the implementation of appropriate business logic
• Identify and evaluate the impact of proposed or requested major changes to existing financial systems, modify them as necessary for cross-enterprise commonality and efficiency, and prepare them for assignment and execution after establishing appropriate priorities in conjunction with business management
• Responsible for communicating outages and other key messages to the user community
• Analyze business requirements and functional change requests; identify omissions and errors in requirements; recommend optimum approach and develop systems and/or applications design for approved projects
• Ensure that the team maintains clear communications with all channel partners, and that all due-dates and commitments for project proposals and documentation are satisfied
• Oversee and monitor all team workflow, task assignment, and tracking of projects and commitments, and maintenance/archiving of all associated supplemental support materials, presentations and documentation.
• Coordinate appropriate user training and development of associated supplemental materials, presentations and documentation
• Keep current with the latest versions of applications software, techniques and practices

Minimum Requirements:

For Supervisor:

• Bachelor’s degree in Business, Management Information Systems, Accounting, Computer Science or IT related fields plus at least 6 years of relevant experience including implementing or supporting Oracle financial applications, or demonstrated equivalency of experience and/or education

For Manager:

• Bachelor’s degree in Business, Management Information Systems, Accounting, Computer Science or IT related fields plus at least 8 years of relevant experience including implementing or supporting Oracle financial applications, or demonstrated equivalency of experience and/or education

As well as:

• Strong knowledge of Oracle ERP and financial reporting systems (Cognos, Hyperion/FCCS)
• In-depth experience with global finance, project costing and operations
• Strong database and SQL skills, knowledge of the principles, practices, and techniques used in information technology design and development
• Ability to troubleshoot hardware and software problems
• Strong organization development and change management knowledge
• An excellent project manager with sound technical skills, advanced analytical ability, good judgment, and strong business focus
• Strong experience in system development methodology (Waterfall, Agile) and ability to bridge different methodologies as the project requires

Preferred Qualifications

• Strong communication and presentation skills - strong teamwork and interpersonal skills; ability to communicate and persuade at all levels (technical and non-technical) and thrive in a cross-functional matrix environment
• Experience with AECOM Corporate Systems and functions is preferred
• Highly analytical and self-motivating individual with ability to prioritize, meet deadlines, and manage changing priorities
• Ability to handle ambiguity and make quality decisions in a dynamic, fast-paced environment
• Able to quickly learn new technologies as they become prevalent and widely implemented including decision making, time management, and task prioritization
• Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists

• Sponsorship for US work authorization is not available for this position, now or in the future

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.