Associate Director, Marketing Operations Review Management

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Associate Director, Marketing Operations Review Management position leads a team of people leaders and individual contributors that manage the US Material Review Process (MRP) to ensure effective, efficient and compliant delivery of promotional and non-promotional communications, tools and programs to all stakeholders.

The Marketing Operations team sets process standards, guidelines, and policies for the review process for U.S. Commercial Marketing and Sales Excellence team members, medical reviewers, regulatory reviewers and other key stakeholders to ensure the appropriate and timely review of all promotional and non-promotional materials. The Associate Director leads their teams in the planning and execution of the MRP for their therapeutic area, utilizing and documenting best practices, lessons learned, and fostering an environment of continuous improvement. The individual in this position must be solution-oriented and able to understand the nuance of the situation while seeing the bigger picture and aligning with the brand’s goals and priorities. This person is technology and solution-focused, data-driven, and understands the inner workings of the brands’ goals and how to most effectively leverage Marketing Operations various capabilities and their infrastructure to achieve them.

Accountability & Scope

• Reports to Director, Marketing Operations Review Management within the US Therapeutics Operations organization.
• Partners with US therapeutic area leadership across Marketing, Medical, Regulatory, Legal, OEC, HR, and Business Technology.
• Oversees team of approximately 10-15 full-time employees and contractors
• Accountable for Therapeutic Area review team structure and resource management
• Takes on large scale projects with unclear objectives and drives to completion
• Represents Marketing Operations in cross-functional TA-related activities.

Core Responsibilities

• Understands the spirit and intent of policies and is able to “make the call”.
• Understands the objectives of the businesses and aligns the process and priorities of their team to enable achievement of the goals of the brand.
• Provides solutions and contingency plans to facilitate business success, exerts authority, as appropriate, for exceptions to process, holds self and team accountable for results, provides innovative solutions to project hurdles.
• Understands organizational priorities, key tactics and timelines, stays immersed in the business. Leverages knowledge of IBT/customers goals to partner and support strategies and objectives.
• Shares and documents best practices and lessons learned to drive consistency in approach and enhance overall functional and business success
• Proactively looks for ways to improve, streamline and simplify internal processes and drives implementation of process/system changes in line with the Marketing Operations Continuous Improvement Roadmap
• Demonstrates critical, creative thinking and problem-solving skills, and the ability to produce clear, concise and persuasive written and verbal communications. Exhibits strategic thinking by enhancing communication with insights and recommendations
• Collaboratively partners with cross-functional teams to drive effective outcomes and drive changes to policies/procedures, as appropriate, when marketplace conditions change.
• Establishes a productive work environment by creating trust, transparency and respect within their team.
• Manages resources within team to ensure aligned to therapeutic area initiatives and priorities.
• Creates opportunities to recognize and reward outstanding individual and team performance and consistently provides clear and transparent feedback.
• Completes all phases of Performance Reviews including setting goals, providing regular feedback/coaching and development planning.
• Proactively and consistently exhibits strategic thinking by analyzing metrics and enhancing data with insights, trends and recommendations and presenting key metrics, data and trends to stakeholders and partners. (E.g., Quarterly Business Reviews)

Leadership

• Builds high-performing teams and elevates the skills of the entire team.
• Formulates goals and strategies to achieve business objectives.
• Ability to grow and leverage team members’ skills across the department.
• Provides positive leadership and productive influence across the organization.
• Recognized by staff, customers, senior management, vendors, and cross-functional partners as a leader/expert in the material review process and systems.
• Effectively utilizes all available resources, either within or outside of direct span of control, to manage diverse workload, maximize productivity, motivate team members, and encourage innovation.

• B.A./B.S. Marketing, Communications, Advertising or Business or equivalent business experience within AbbVie or a related industry
• 8+ years of experience in marketing, project or program management
• 3+ years of experience in pharmaceutical industry
• Proven management experience across multiple functions including management of exempt personnel in fast-paced, service/team environment.
• Excellent written, verbal and presentation skills with the ability to distill highly complex requirements into compelling business objectives, and influence across functions and levels.
• Strong problem-solving abilities in complex, compliance regulated department

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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