Director, Sales Operations

At 3Pillar, we don’t wait for the future—we engineer it.

We’re an AI-led modern application strategy, design, and engineering firm with deep expertise in cognitive computing and product engineering. That combination powers the software behind some of the world’s most forward-thinking companies.

We build the tools that drive business—and we do it with speed, precision, and vision.

- Our Innovation Lab turns promising AI technologies into usable tools that accelerate delivery and improve product performance.

- Lightwave, our operating model, keeps teams aligned, clear, and moving—from roadmap to release.

- Our Product Mindset ensures everything we build evolves through data, user feedback, and business goals.

Whether you're in sales, marketing, talent, operations, finance, or enablement—your work is essential to how we grow, perform, and deliver on our promise. You’ll help build the foundation of the business itself—enabling us to attract the right clients, support our teams, scale with confidence, and deliver world-class digital products. 

And you won’t do it alone. You’ll join a global team that values ownership, transparency, and momentum—and you’ll have a real impact on how we grow and what we stand for.

Together we create incredible

Position Overview

We are seeking a dynamic and strategic Director of Sales Operations to lead and optimize our sales operations function. This role is pivotal in driving revenue growth, enhancing operational efficiency, and aligning sales strategies with business objectives. The ideal candidate will have a proven track record in revenue operations, data strategy, and team leadership, with a passion for leveraging data-driven insights to achieve measurable outcomes.

• Strategic Leadership:
• Develop and implement sales operations strategies that align with organizational goals.
• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Client Services, to ensure seamless alignment and execution.

• Revenue Operations & Data Strategy:
• Lead efforts in pipeline optimization, strategic forecasting, and ARR (Annual Recurring Revenue) reporting.
• Ensure data integrity and governance across CRM systems and reporting tools.

• Process Optimization:
• Streamline sales processes to enhance efficiency and scalability.
• Oversee the implementation and optimization of sales technologies, including Salesforce and other tools.

• Team Development:
• Mentor and develop a high-performing sales operations team.
• Foster a culture of continuous improvement and collaboration.

• Performance Analytics:
• Analyze sales performance metrics to identify trends and opportunities.
• Provide actionable insights to drive decision-making and improve sales outcomes.

• Tech Stack Optimization:
• Evaluate and enhance the sales tech stack to support scalability and efficiency.
• Leverage tools like Gong and Power BI to provide real-time insights and drive productivity.

• Immediate Impact Initiatives:
• Quickly build and deploy sales dashboards for real-time performance tracking.
• Partner with leadership to address immediate operational challenges and opportunities.

• Increased operational efficiency and reduced revenue leakage.
• Enhanced predictability through accurate forecasting and data-driven strategies.
• Improved cross-functional collaboration and alignment.
• Scalable processes that support long-term growth and profitability.

• Extensive experience in sales or revenue operations, with a focus on data strategy and process optimization.
• Proven track record in designing and implementing automated reporting solutions.
• Expertise in Salesforce, Power Query, and other sales technologies.
• Strong leadership and team development skills.
• Analytical mindset with the ability to translate data into actionable insights.

• At 3Pillar, we offer a world of opportunity:
• Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. 
• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams. 
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.
• We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally. 

Application Process

Interested candidates should submit their resume and a cover letter detailing their relevant experience and achievements. We look forward to welcoming a results-driven leader to our team who can elevate our sales operations to new heights.