Senior Product Software Engineer - job 1 of 2

As a Senior Platform Engineer, you will play a pivotal role in architecting, building, and maintaining the foundational platforms that empower our engineering teams to deliver high-quality software at scale. With over a decade of experience, you bring deep technical expertise, a passion for automation, and a strategic mindset to drive platform innovation, reliability, and developer productivity across the organization.

Key Responsibilities:

• Design and implement scalable, secure, and resilient platform infrastructure using modern DevOps and cloud-native practices.
• Develop and maintain complex software applications that meet evolving business and technical requirements.
• Lead the development of internal developer platforms (IDPs) to streamline infrastructure and accelerate product delivery.
• Drive adoption of Infrastructure as Code (IaC), GitOps, and CI/CD best practices across engineering teams.
• Collaborate with cross-functional teams including architects, developers, and security to define and enforce platform and software standards.
• Own the full lifecycle of platform services, including observability, incident response, capacity planning, and performance optimization.
• Create and maintain comprehensive testing strategies to ensure software reliability, accuracy, and performance.
• Troubleshoot and resolve complex technical issues across both infrastructure and application layers.
• Evaluate and integrate new tools and technologies to enhance platform capabilities and improve developer experience.
• Prepare and maintain technical documentation, including specifications, architecture diagrams, and operational runbooks.
• Mentor and guide junior engineers, promoting a culture of technical excellence, collaboration, and continuous improvement.
• Ensure compliance with security, governance, and operational standards across all platform and software components.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Software Development Fundamentals: 5 + years in 1 or more of the following: IaaS (infrastructure as a service), Azure Cloud, API, platform engineering, CI/CD, GitHub.
• Ability to work onsite in Coppell, TX office Tuesdays, and Wed each week.

Technical Skills:

Cloud Infrastructure & Platforms

• Proficiency in major cloud providers (AWS, Azure, GCP) with hands-on experience in core services: compute, networking, storage, IAM, and cost optimization.
• Familiar with cloud-native design principles and multi-cloud or hybrid cloud strategies.

Infrastructure as Code (IaC)

• Experience with IaC tools such as Terraform, Pulumi, AWS CloudFormation, and ARM templates.
• Familiarity with GitOps methodologies using tools like ArgoCD or Flux.
• Knowledge of policy-as-code (e.g., OPA, Sentinel) for governance and compliance.

Containers & Orchestration

• Proficient in containerization using Docker and orchestration with Kubernetes.
• Knowledge of Kubernetes ecosystem tools: Helm, Kustomize, Operators.
• Familiarity with service mesh technologies (e.g., Istio, Linkerd).

CI/CD & Automation

• Hands-on experience with modern CI/CD platforms: GitHub Actions, GitLab CI, Jenkins, Azure DevOps, Argo Workflows.
• Skilled in automation of build, test, release, and deployment pipelines.
• Familiar with canary, blue/green, and rolling deployment strategies.

Programming & Scripting

• Working knowledge of languages commonly used in infrastructure and backend engineering: Python, Go, Bash, PowerShell, and YAML/JSON.
• Capable of writing automation scripts and tools for infrastructure and DevOps tasks.

Observability & Monitoring

• Familiar with telemetry standards like OpenTelemetry.
• Experience with monitoring and logging platforms: Prometheus, Grafana, DataDog, Splunk, ELK stack.
• Understanding of metrics, logs, tracing, alerting, and SLOs/SLAs.

Security & Compliance

• Understanding of secure infrastructure design and DevSecOps principles.
• Experience with tools for static/dynamic code analysis (SAST/DAST), secrets management, and security scanning (e.g., Trivy, Aqua, Prisma).
• Familiar with compliance frameworks (e.g., SOC 2, ISO 27001, NIST) and tools like OPA/Gatekeeper.

API Management

• Experience in API lifecycle management, versioning, documentation, and policy enforcement.
• Hands-on with API gateways/platforms such as Azure API Management, Tyk, Apigee, Kong, or AWS API Gateway.
• Familiar with REST, GraphQL, OpenAPI/Swagger specifications.

Networking & Systems Engineering

• Solid grasp of core networking concepts: DNS, TCP/IP, load balancing, firewalls, and VPNs.
• Experience with system administration, performance tuning, and high availability.

Core Technical Competencies:

Software Development Fundamentals:

• Ability to design, build, test, and maintain scalable software applications or system tools.
• Familiarity with version control (e.g., Git), testing frameworks, and architectural patterns.

Problem Solving & Analytical Thinking

• Ability to troubleshoot complex issues across systems and platforms.
• Strong analytical skills for dissecting technical problems and identifying root causes.

Testing & Quality Assurance

• Knowledge of unit, integration, system, and performance testing.
• Experience with test automation and quality gates in CI/CD pipelines.

Agile & DevOps Practices

• Familiarity with agile methodologies (Scrum, Kanban) and tools like Jira or Azure Boards.
• Advocate for continuous delivery, feedback loops, and iterative improvement.

Documentation & Knowledge Management

• Skilled in maintaining clear and concise technical documentation, runbooks, architecture diagrams, and developer guides.
• Experience with tools like Confluence, MkDocs, or GitHub Wikis.

Soft Skills & Competencies

• Strategic Thinking: Ability to align platform initiatives with business goals and long-term vision.
• Leadership & Mentorship: Proven track record of leading technical teams and mentoring engineers.
• Collaboration: Strong cross-functional communication and stakeholder management skills.
• Problem Solving: Analytical mindset with a proactive approach to identifying and resolving complex issues.
• Accountability: Ownership mentality with a focus on delivering high-impact outcomes.
• Operational Excellence: Commitment to reliability, scalability, and continuous improvement.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Certifications in AWS, Azure, Kubernetes, or DevOps practices.
• Experience with platform engineering frameworks like Backstage or Internal Developer Portals.
• Familiarity with emerging technologies such as OAM/KubeVela, Cuelang, and AI/ML infrastructure.

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available

 https://www.mywolterskluwerbenefits.com/index.html 

Diversity Matters

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.