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Director of Product Operations

Upwork, the world’s largest work marketplace, is seeking a Director of Product Operations to advance their product teams' efficiency by enhancing systems, governance, and AI-powered workflows. This leader will drive operational excellence and innovation at a global scale in a high-growth, remote-first environment.

Skills

  • Expertise in product operations or product management in high-growth tech companies
  • Experience designing and implementing AI-enabled workflows
  • Proficiency with tools such as Jira, Linear, Figma, Looker
  • Exceptional communication, cross-functional influence, and executive presentation skills
  • Ability to thrive in fast-paced, ambiguous environments with clarity and accountability

Responsibilities

  • Design, implement, and refine a best-in-class Product Development Lifecycle balancing rigor and speed
  • Lead AI-enabled workflow transformation across product organization to streamline execution and decision-making
  • Manage and optimize the product tech stack ensuring integration, adoption, and operational insight
  • Collaborate with product, design, engineering leadership to identify and resolve friction in operations
  • Define and track key operational metrics using Jira, Looker, Amplitude, and similar tools
  • Serve as a strategic advisor to senior leadership fostering continuous improvement and systems thinking
  • Champion change management initiatives promoting a culture of excellence, experimentation, and resilience

Education

  • Bachelor’s degree or higher (field typically related to business, technology, or product management preferred)

Benefits

  • Comprehensive medical coverage for employee and family
  • Unlimited paid time off (PTO)
  • 401(k) plan with company matching
  • 12 weeks paid parental leave
  • Employee Stock Purchase Plan
  • Professional growth through development programs, mentorship, and belonging communities
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$223250 / YEARLY (est.)
min
max
$195000K
$251500K

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250 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$195,000/yr - $251,500/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 30, 2025

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