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Job details

Senior User Operations Specialist

The Predictive Index is seeking a Senior User Operations Specialist who excels in delivering exceptional customer support and resolving complex technical issues in a fast-paced environment, contributing to a mission-driven company that values diversity.

Skills

  • Technical problem-solving
  • Customer service excellence
  • Basic SQL knowledge
  • Salesforce familiarity

Responsibilities

  • Resolve technical escalations with Product and Engineering teams.
  • Communicate critical issues effectively with management and stakeholders.
  • Assist in training for new features and onboarding new hires.
  • Drive technical improvements to enhance operational efficiency.

Education

  • High school diploma or equivalent
  • Bachelor's degree preferred

Benefits

  • Unlimited PTO
  • 401k plan
  • Flexible work arrangements
To read the complete job description, please click on the ‘Apply’ button
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CEO of The Predictive Index
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Mike Zani
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Average salary estimate

$66560 / YEARLY (est.)
min
max
$64480K
$68640K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Better work, better world.

2 jobs
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$64,480/yr - $68,640/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 7, 2025

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