Quality Engineer II (US)

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Quality Engineer II performs hands on more complex testing activities: test design, test creation and/or process support within a well-defined functional area to support the delivery of quality solutions by designing and automating tests and/or creating/enhancing automation frameworks.

Depth & Scope:

• Advanced knowledge of specific domain and quality engineering frameworks, technology, tools, processes, and procedures
• Advanced knowledge of coding practices, testing, and debugging to develop and maintain resilient automated test scripts; hands on experience writing automated scripts using industry standard frameworks
• Strong debugging and problem-solving skills; investigates and analyzes potential solutions to problems
• Performs complex testing automation autonomously
• Deep knowledge of in scope TD business and systems, practices, business / organization, Bank standards
• Strong knowledge in new / advanced techniques and approaches in testing and automation (e.g., BDD, Machine Learning, etc.)
• Future focused- foresee issues and gaps and identifies industry trends
• Collaborative team player and ability to play a leadership role in the team

Education & Experience:

• BS degree in Computer Science or related Engineering discipline; or equivalent practical experience
• 3+ years of relevant experience

Customer Accountabilities:

• Hands on role focused on test automation activities with high level of complexity
• As a Test Lead for small complexity initiatives, accountable for implementing effective test strategies and plans, test design / development test case automation and test execution to achieve business outcomes
• Provides QE leadership, direction and feedback throughout the development and design process; provides test development / automation support to ensure that the quality of the intended solution is met
• Leverages strong knowledge to understand technical solutions to build optimized test approaches, inclusive of the tooling strategy
• Strong knowledge of test data management to reuse automated test data provisioning capabilities
• Effectively engineers and leverages tools and Engineering practices (DevOps tools and processes, source code management, Service Virtualization, monitoring tools, etc.)
• Implements functional and/or non-functional automation frameworks (performance, readiness / reliability testing (ORT), accessibility, security) including script development and execution, and ensures automated tests are integrated into the Continuous Integration (CI), delivery, and testing (CI/CD/CT) pipelines
• Plays a key role in developing, documenting, and proactively identifying end-to-end test solution designs and early automation opportunities
• Works collaboratively with the development team to define and validate user stories, acceptance criteria and Definition of Done (DoD) / Ready (DoR)
• Applies the principles of behavior / Test Driven Development (BDD / TDD) and focus on value driven outcomes
• Leads Proof of Concepts (POCs)  to evaluate new technologies geared towards better, faster, more secure testing activities (such as Service Virtualization, DevOps, BDD, Test Data Management)

Shareholder Accountabilities:

• Adheres to enterprise frameworks or methodologies that relate to quality engineering activities
• Ensures respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Collaboratively engages with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
• Actively seeks and supports continuous improvement and automation opportunities within the quality engineering practice
• Conducts meaningful analysis at the functional or enterprise level using data to draw conclusions, makes recommendations, assesses the effectiveness of programs/ policies/ practices
• Identifies opportunities to minimize cost, provides recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
• Conducts test assets reviews to ensure adherence to quality, standards compliance, reusability, and ease of maintenance
• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist
• Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues
• Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
• Protects the interests of the organization – identifies and manages risks, and escalates nonstandard, high-risk activities as necessary
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grows knowledge of the business, related tools, and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices
• Supports the team by providing guidance and proactively identifying and resolving issues
• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Preferred Qualifications:

• 3+ years of hands on experience in writing test plans and end to end test planning.
• 3+ years of direct knowledge in Agile and Jira test management framework.
• 3+ years of hands on knowledge and good expertise in Credit Cards domain.
• 3+ years of direct experience working on Selenium, Java, Python is preferred
• 3+ years of direct experience working on SQL, Data migration is preferred. 

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.