Reserve Officers' Training Corps (ROTC) Program Graduate Assistant

Job Title

Reserve Officers' Training Corps (ROTC) Program Graduate Assistant

Agency

Texas A&M University - San Antonio

Department

Student Affairs

Proposed Minimum Salary

Commensurate

Job Location

San Antonio, Texas

Job Type

Graduate Assistant

Job Description

The Texas A&M University-San Antonio Reserve Officers' Training Corps Program Graduate Assistant is a liaison between the University and Senior Reserve Officer Training Corps (SROTC). The ROTC Graduate Assistant assists the program's administrative and operational aspects.

Responsibilities:

• Assist in facilitating support and coordination of university day-to-day operations as related to the ROTC program.

• Provides administrative assistance to ensure exceptional customer service.

• Duties include telephonic and email correspondence ensuring internal and external customers satisfaction, screening calls and taking messages, arranging and scheduling appointments and meetings, and providing timely management of correspondence.

• Represent the SROTC for university internal meetings or events.

• Acting as the primary point of contact between the university, ROTC, and external agencies.

• Works closely with military instructors, university administrators, and community partners.

• Communicates program updates and requirements to key stakeholders.

• Develop administrative and technical procedures for the university.

• Research, interprets, complies with, and responds to inquiries about rules, regulations, policies, and procedures in accordance with FERPA.

• Monitors compliance with university policies and procedures.

• Prepare and maintain university level program records, reports, and documentation.

• Prepares and monitors university level budgets for ROTC operations, programs, events, and will serve as the purchasing agent.

• Reconciles procurement and travel cards and any difference or expectations between invoices and approved documents.

• Serves as the university accountability property officer.

• Maintains assets belonging to the College, maintains web pages related to the College, collaborates with other department administrative assistants, and coordinates the ROTC work and interaction within the university system.

• Direct students (cadets) with resource referral to appropriate university student services to include enrollment, academic advising, scholarships, housing, and career counseling...etc.

• Assist in on-campus coordination for recruitment activities to include event programming, student engagement, and program awareness initiatives. To include Commissioning Ceremonies, Military Ball or Promotion Ceremonies.

• May hire, train, and supervise student workers.

• Performs other duties as assigned.

• This position may require work outside of normal business hours (evening and weekend).

Required Education and Experience:

• Student must be enrolled in a master’s program at Texas A&M University-San Antonio taking at least 6 credit hours.

• Must be in good academic standing with the university according to Graduate Student Academic Standing Standards and have a minimum GPA of 3.0.

• Student must be familiar with the Texas A&M University-San Antonio Office of Military Affairs and its services.

Preferred Education and Experience:

• Military connected or veteran student status.

Knowledge, Skills, and Abilities:

• Strong interest in generating innovative ideas and initiating new programs.

• Knowledge of computers and software related to assist students in a university setting, including Microsoft Office.

• Excellent oral and written communication skills.

• Effective interpersonal skills for working with students, alumni, faculty, and staff.

• Excellent customer service skills.

• Ability to work independently.

• Exceptional adaptability and flexibility skills.

• Strong self-initiative skills.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.