Alpha Implementation Business Analyst

Job Description

Who we are looking for

The State Street Alpha client implementation team is looking for qualified individuals with strong experience in project management, analysis, workflow design, data analysis, system flows and business architecture in order to create client solutions and execute implementation of the industry’s first ever front-to-back client servicing platform.  The successful candidate must:

• Be highly organized
• Have the ability to quickly learn about State Street Alpha, its organizational structure, operating model, E2E environment applications, stakeholder functions and business applications used
• Be flexible to quickly respond to changing implementation scope, requirements and timelines and assess their impact to the budget
• Have the ability to diagnose a barrier or problem, identify potential options to solve the problem and provide recommendations to senior leadership
• Be able to summarize detailed analysis concisely to resonate with senior leadership (MD, SVP), highlighting the business application of the analysis
• Build relationships with stakeholders at all levels across the client, Alpha, Global Delivery, Global Technology Services and contractors
• Have advanced executive speaking skills and/or presentation skills focusing on projecting confidence and gravitas to build trust and consensus
• Be eager to think strategically about solutions for financial management practices that go beyond what we do today and focus on how we can optimize our existing technology and build better process to achieve business outcomes that State Street will require in the longer term
• Be able to prioritize and address critical asks from senior leadership as they arise

Why this role is important to us

The team you will be joining is a part of a global, cross-divisional group supporting State Street Alpha.  State Street Alpha redefines the common definition of ‘alpha’ to power better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.  This role serves a critical function to support the setting of goals for implementation program workstreams according to strategic objectives of the organization and clients, serving as a conduit to promote cross-program workstream communications and solutions development.

JOB DUTIES & RESPONSIBILITIES:

• Support Alpha Implementation program PMO in defining program and workstream-level planning, execution, and cross-workstream communications
• Promote workstream-level program governance, both internally and with clients ensuring stakeholders are communicated with frequently and appropriately
• Support Alpha implementation leadership initiatives to develop and monitor workstream-level budgets, forecasting and resource allocations
• Drive workflow analysis, data analysis, requirements analysis for current and future state models and architecture
• Drive creation and delivery of internal and client facing on boarding documents (client proposals, playbooks, resource and governance models, cost and revenue models)
• Understand and appreciate complex client relationships, build strong business relationships and manage expectations with client stakeholders
• Understand various stages of the on-boarding lifecycle (solution design, integration and testing, implementation and BAU hand over
• Support business development and sales efforts through consultative client engagement and POC’s as needed
• Provide regular status updates and supporting project management reports as directed
• Developing synergies between the various stakeholder groups that Alpha interacts with (Alpha Finance, Global Delivery, GTS, Alpha Product) to ensure both the Alpha Client Implementation Executive (“CIE”) and stakeholder objectives are met
• Supporting project management activities for Alpha implementations, where needed; this may include documenting meeting agendas, minutes, project plans and RAID logs for implementation Client Implementation Executives (“CIEs”)

MINIMUM JOB SPECIFICATIONS:

• B.S. degree in Business Administration/Management preferred
• Poise in client engagement and expectation management across project life cycle
• Management consulting skills preferred
• Strong analytical, reconcilement and organizational skills       
• Expertise in MS Office including MS Visio, MS Project and PowerPoint
• Experience in Agile Methodology and tools (i.e. JIRA, Rally, RTC) preferred
• Demonstrated ability to work in a fast-paced, globally structured and team-based environment, as well as independently
• Ability to travel to client site +/-60% domestic
• Strong interpersonal and organizational skills and attention to detail
• Strong written and verbal communications
• Must be deadline oriented with the ability to quickly support ad-hoc and daily requests to provide analysis to drive decision making

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.