Regional Office Operations Manager

Description

Position Overview:
The Regional Office Operations Manager serves as a critical connector between regional office leadership and corporate enterprise teams, ensuring aligned execution of company-wide strategies, consistent operational standards, and efficient coordination across offices. This role is responsible for optimizing regional operations, enhancing cross-functional communication, and supporting both strategic initiatives and day-to-day execution.

This is a high-visibility role that combines strategic oversight with hands-on execution. It requires strong operational judgment, attention to detail, and the ability to lead and influence across regions and functions.

Key Responsibilities:

Regional & Corporate Liaison

• Act as the primary point of contact between regional offices and corporate leadership on operational matters.
• Translate enterprise-wide initiatives into actionable regional plans.
• Surface regional feedback to corporate teams to inform strategy, policy, or resource needs.
   

Operational Oversight

• Drive operational consistency and compliance across all regional offices.
• Oversee regional office processes, including finance tracking, staffing logistics, compliance, and vendor management.
• Support office leadership with key projects such as relocations, remodels, and expansions.

Performance & Strategy

• Track, analyze, and report on regional performance metrics.
• Identify operational inefficiencies and recommend or implement improvements.
• Assist in the development and execution of regional business plans aligned with corporate objectives.
   

Cross-Functional Collaboration

• Partner with HR, IT, Legal, and Finance to implement consistent systems, policies, and tools across offices.
• Ensure regional offices are appropriately trained and resourced to support enterprise initiatives. 

Leadership & Support

• Provide operational guidance and mentorship to office operations teams.
• Support the onboarding of key regional hires and leadership.
• Champion a culture of excellence, transparency, and continuous improvement. 

Requirements

Qualifications:

• 7+ years of operations experience, with at least 3 years in a multi-office or regional management role.
• Proven success in coordinating between decentralized offices and corporate departments.
• Strong organizational, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills; able to manage up, down, and across functions.
• Bachelor’s degree in Business Administration, Operations, or related field; Master’s degree preferred
• Experience in real estate, financial services, or professional services a plus 

WHAT WE BELIEVE

We succeed when our clients succeed. Our success is measured in the achievement of our clients’ objectives, satisfaction, and trust.

· Integrity – We will not compromise our individual or corporate integrity for any reason

· Respect – We celebrate the intrinsic value of each person and embrace diverse perspectives

· Teamwork – Collective efforts provide extraordinary results

· Balance – A consistently productive team balances family, faith, community, and self

· Leadership – Continued success relies on our ability to attract and motivate leaders of character

***We do not use 3rd party recruiting agencies***