Area General Manager - job 1 of 4

Role Overview

Area General Manager

Location: Johnston, Rhode IslandDivision: Sodexo Corporate ServicesClient Industry: Financial Services

Sodexo Corporate Services is seeking a highly motivated and experienced Area General Manager to lead food service operations for a premier Financial Services Client in the Johnston, Rhode Island area. This is a dynamic opportunity to manage a diverse portfolio, including cafés, catering, pantries, and retail markets.

The Area General Manager will serve as the on-site leader at a flagship location, while providing operational oversight across multiple nearby sites. Reporting to the District Manager, this individual will help shape and execute strategies that drive service excellence, operational efficiency, and financial performance across the region.

What You'll Do

• Lead daily operations across multiple locations, ensuring all activities align with Sodexo standards and client expectations.

• Serve as the in-unit leader and primary point of contact for multiple accounts/contracts within the assigned geography, acting as the client liaison for multi-site management.

• Conduct planned and unplanned visits to each operating account to oversee project planning, implement new processes and technologies, and engage with clients to ensure optimal resource allocation.

• Oversee and coordinate all site activities through direct reports, including managers, supervisors, and frontline staff, ensuring seamless communication and operational efficiency.

• Deliver high-quality food services across various platforms, including café dining, catering, pantries, and micro-markets.

• Collaborate with account managers to develop business plans and budgets that support system and district goals. Regularly review and analyze financial statements and data to ensure financial objectives are met for both the client and Sodexo.

• Build and maintain strong client and customer relationships, including regular engagement with C-suite executives to foster trust and partnership.

• Support strategic planning initiatives, partnering with the District Manager to drive growth and performance improvements across the region.

• Lead system-wide efforts for succession planning, employee development, diversity initiatives, training, and constructive counseling, promoting an inclusive workplace culture.

• Provide strategic leadership to all units within the system to ensure continued client satisfaction and

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Proven multi-site management experience, ideally in corporate dining, hospitality, or related industries.

• Strong ability to foster relationships, lead diverse teams, and influence performance across varied service lines.

• A strategic and systematic thinker with the ability to clearly articulate operational goals and execute effectively.

• Exceptional leadership and communication skills, with an executive presence and strong client-facing experience.

• A keen eye for detail with a passion for hospitality, service excellence, and continuous improvement.

• Demonstrated success managing labor costs, expenses, and client KPIs.

• A positive, “can-do” attitude with a sense of urgency, and a commitment to delivering outstanding results for clients, customers, and colleagues.

• Financial management experience with budget management abilities

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years