Creative Consultant

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

Smarsh is seeking a seasoned Creative Consultant to lead the strategic evolution of our brand’s visual identity and digital presence. This is a 5-month contract engagement focused on delivering high-impact creative direction across marketing channels including web, digital, events, social, video, and user experiences.

As a consultant, you will partner with internal stakeholders and external agencies to define and execute a scalable, modern visual system that enhances brand consistency and elevates customer engagement. Your work will directly support Smarsh’s positioning as a market leader in the tech and compliance space. Reporting to the Vice President, Communications & Brand, you will work with a small team of global designers and creative agencies to ensure that all visual elements align with Smarsh’s brand and message.

Smarsh is an award-winning tech company that helps companies communicate and collaborate while staying ahead of ever-changing regulations. We need you to bring your most innovative, out-of-the-box, and scalable thinking to promote our market leadership and build awareness of our unique value.

• Define and drive the creative vision for Smarsh’s brand across digital and experiential platforms.
• Deliver a modular design system that improves production efficiency and visual consistency.
• Collaborate with internal teams and agency partners to produce high-quality creative assets aligned with business goals.
• Provide strategic guidance on visual storytelling, branding, and user experience.
• Ensure all creative outputs reflect Smarsh’s brand values, tone, and innovation.

• A scalable, documented design system for use across Smarsh business units.
• Creative direction and asset development for key marketing campaigns.
• Visual guidelines for digital, social, and event-based content.
• Recommendations for optimizing creative workflows and agency collaboration.

• Partner with the VP of Communications & Brand and a global team of designers.
• Advise on best practices in digital design, branding, and UX/UI.
• Review and approve creative assets to ensure alignment with brand strategy.
• Provide mentorship and feedback to internal design resources as needed.
• Ensure consistency in branding, typography, color schemes, and overall aesthetic.
• Guide and mentor designers and creative agencies.
• Be a strong partner with our content team; work closely with copywriters to ensure visuals and messaging are cohesive.
• Balance and deliver against the marketing needs of all three Smarsh business units (enterprise, corporate, and public sector) by presenting design concepts and creative strategies and bringing them to life.
• Demonstrate curiosity and business acumen; stay updated on industry trends, design techniques, and emerging technologies.
• Manage project timelines, budgets, and resources effectively.
• Review and approve designs, artwork, photography, and graphics before production.

• Proven experience as an Art Director or in a senior design role, preferably in the tech industry. 10+ years of experience in art direction, visual design, or creative leadership roles.
• Strong portfolio showcasing digital design, branding, and UX/UI projects.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Canva, and motion design tools.
• Experience working on SaaS, software, AI, or tech-related projects is a plus.
• Knowledge of UI/UX principles, web design, and front-end development concepts.
• Strong leadership, communication, and project management skills with experience guiding creative teams.
• Experience managing the work of the internal team as well as external agencies.
• Ability to travel up to 20% internationally, as required.
• Ability to balance creativity with business objectives and adapt to evolving project needs.
• Ability to work in fast-paced, global environments and meet tight deadlines.
• Understanding of design systems, accessibility standards, and responsive design.
• Bonus: Familiarity with 3D design, AR/VR, or interactive media.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.