eBilling Associate Analyst

Summary

The Electronic Billing (eBilling) Associate Analyst will play a key role in supporting the electronic exchange of invoices and other billing related information between the Firm and its clients. The eBilling Associate Analyst will work directly with the Firm’s clients and with personnel across all of the Firm’s offices and at various levels throughout the organization. The eBilling Associate Analyst regularly collaborates with other accounting departments, including Billing, Accounts Receivable, Financial Terms Management, Client Accounting, Pricing, Accounts Payable, and Revenue Management.

Duties and Responsibilities

• Educate clients on the various electronic billing systems that the Firm’s clients utilize, ensuring compliance with the requirements of both the client and the billing system.  Communicate to appropriate Firm personnel the timeline for implementation and the client specific electronic billing system requirements to which we will need to adhere.
• Troubleshoot technical issues related to invoice submissions, mapping errors, and integrations between 3E, eBilling Hub and electronic billing systems.
• Address and respond to questions from individuals across the Firm’s worldwide offices on electronic billing issues by acting as a helpdesk.  Follow through with those individuals to ensure their questions are satisfactorily addressed.
• Understand the various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) and work with the eBillng Hub Support team to implement and/or update formats according to client and/or vendor requirements.
• Monitor the status of electronic invoices from submission to acceptance.  Identify delayed or rejected invoices and other issues as they arise. Coordinate with various groups, including the Billing group, partners and secretaries, Accounts Receivable group, and Financial Terms  Management, so that electronic invoices are properly submitted and accepted by clients.  
• Determine and submit for approval billing rates to the client’s electronic billing systems during the annual Firmwide rate implementation review.  Work closely with the Pricing group and Financial Terms Management group to ensure the communications to the Billing group on the arrangement terms capture the necessary information for accurate submission of electronic invoices.
• Responsible for the ongoing management of new and existing timekeepers for the electronically billed clients of the Firm. Determine the correct rates for those timekeepers and submit for approval through the electronic billing system. Ensure the new timekeepers are accepted in a timely manner and follow-up as necessary to resolve any issues.
• Review new matters for the electronically billed clients of the Firm to ensure that all relevant electronic billing information is properly entered into our billing system so that invoices are ready to submit electronically when approved. Follow-up with Billing group, partners and secretaries, and clients as appropriate to obtain the required information.
• Provide excellent customer service to our attorneys, Billing group, clients and other Firm personnel.

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

Target Salary Range

Qualifications

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [email protected] (current employees should contact Human Resources). 

Education and/or Experience:

Required:

• 0-2 years of work experience
• Advanced capabilities and knowledge of Microsoft Office Excel

Preferred:

• Bachelor’s degree in Accounting, Business, or related field
• Previous experience working in a law firm or other professional services firm
• Experience with electronic billing systems
• Experience with eBilling Hub
• Experience with 3E

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

#LI-Hybrid

#LI-EC1