Assistant Community Manager - Mallard Pointe

Description

Pay: $23.00 - $24.00/hour, plus bonuses 

Schedule: Monday - Friday, 8:00am - 5:00pm

Roundhouse, a rapidly growing developer, and manager of diverse real estate projects is seeking a dynamic individual to fill the position of Assistant Community Manager. Founded in 2008, we have operations in four states with over 8,500 multi-family units and over 1.5B of assets under management. We pride ourselves in challenging the status quo to identify emerging trends and markets that improve the lives of our residents and deliver superior returns to our partners. We take a long-term view that prioritizes community building and cultivates pride in the places we build and the cities we inhabit.

The Assistant Community Manager will be responsible for supporting the Community Manager in all aspects of property management, including leasing, rent collection, maintenance coordination, resident relations, and financial reporting.  

Your responsibilities include but are not limited to:

• Assist in leasing apartments, including processing applications, conducting property tours, and preparing lease agreements. 
• Respond to resident inquiries and complaints in a timely and professional manner. 
• Assist in coordinating maintenance requests and ensure work orders are completed promptly. 
• Coordinate move-ins and move-outs, including conducting unit inspections and preparing move-in and move-out documentation. 
• Collect and process rent payments, prepare rent deposits, and maintain accurate resident account records.  
• Assist in the preparation of monthly and annual financial reports, including occupancy reports and delinquency reports. 
• Assist in the planning and execution of resident events and activities.  
• Maintain accurate and up-to-date resident and vendor files. 
• Ensure that your community is adhering to city, state, and federal Fair Housing laws, and relevant city and state laws regarding resident screening, resident relations, general community operations, and marketing standards. 
• Ensure that all property management policies and procedures are followed.  
• Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment. 
• Maintain a professional demeanor and always represent the company in a positive manner. 

Requirements

• High school diploma or equivalent; some college coursework in business, real estate, or a related field is preferred. 
• A minimum of one year bookkeeping, accounting, and financial experience preferred. 
• A minimum of two years of sales experience preferred. 
• A minimum of one year of experience in onsite multi-family housing preferred. 
• Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook. 
• Experience with property management software preferred (Yardi Voyager, RentCafe, Yieldstar, LEO and CRM). 
• Knowledge of applicable laws and regulations related to property management. 
• Customer service oriented and passion for property management. 
• Strong desire to lead in your role and the local community. 
• Excellent communication and interpersonal skills. 

Benefits

9 Paid Holidays, Paid Time Off, and Employee Housing Discount. Medical/Dental/Vision, Life, and Disability Insurance, 401K with Employer Match, Mental Wellness Program, and Maternity and Parental Leave. 

This is a full-time position with competitive pay and benefits. Roundhouse is an equal-opportunity employer and welcomes candidates of all backgrounds and experiences to apply.