Health Plan - Senior Customer Success Manager
Skills
- Client Management
- Healthcare Knowledge
- Project Management
- Interpersonal Communication
- Analytical Skills
Responsibilities
- Drive customer project plans and guide implementation of the Reema Health program.
- Manage existing customer relationships through ongoing communication.
- Monitor Key Performance Indicators (KPIs) to identify risks and opportunities.
- Handle internal processes for timely reporting and data transfers.
- Manage and monitor all customer requests from creation to completion.
Education
- Bachelor's Degree
Benefits
- Competitive Salary and Equity Package
- Medical, Dental, and Vision Insurance
- HSA and FSA Options
- 401(k) with Company Match
- Employee Assistance Program
- Paid Parental Leave
- Accrued Paid Time Off
- Technology Stipend
- Flexible Schedules and Remote Work
Average salary estimate
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