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Customer Sales and Support Specialist [Hyrbid-US]
Skills
- Customer service expertise
- Excellent verbal and written communication skills
- Ability to learn quickly and adapt
- Insurance knowledge (preferred)
Responsibilities
- Handle inbound calls and warm leads, consulting with customers on their insurance needs
- Deliver personalized customer care experience via phone, email, and chat
- Provide expert insurance advice during quotes and policy changes
- Utilize policy management system for transactions
- Own efforts to deliver customer happiness
Education
- High school diploma or equivalent
- Licensing as an Insurance Producer (required within 8 weeks of employment)
Benefits
- Medical, dental, vision, and life insurance plans
- 401(k) plan with company match
- Headspace app subscription
- Monthly wellness allowance
- Up to $5000 for professional development
Average salary estimate
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