Patient Service Representative - Primary Care

Overview

Come join our Primary Care Team as a Patient Service Representative in Chicago!

Location

2923 N California, Suite 200 Chicago, Illinois 60618 

Work Schedule

Monday & Wednesday 9:30a-7:00p, Tuesday & Thursday 10:00-7:30p, and Friday 9:00a-1:30p.  (Will be expected to work every other Saturday)

Bilingual in Spanish is highly preferred

Responsibilities

This role acts as the clinic's receptionist and first point of contact for our patients. They are responsible for greeting customers, providing information, and communicating with other departments. They will assist with appointment scheduling as well as support the incoming call volume for the Family Medicine clinic. This person will also be expected to have an understanding of insurance verification amongst other administrative tasks.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1.               High School diploma or equivalent required.

2.               Minimum of one year experience in customer service.

3.               Six (6) months experience in a health care setting and office equipment preferred.

4.               Current BLS certificate.

Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.75 to $24.26. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

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