Performance Solutions Partner I

The Performance Technical Solutions team provides specialized, technical implementation support for Pinterest products that help accelerate the performance marketing space. Our team consists of analytical minds who enjoy solving complex strategic, operational and technical challenges for the world's largest commerce players. As a Performance Solutions Partner I, you will partner with our Sales teams and be responsible for leveraging ad products to help customers achieve their business goals and package solutions to solve their lower funnel marketing related technical challenges. You'll also build robust processes, systems, tools and documentation these products can be serviced. As a glue between sales and product/engineering, you will be the catalyst for revenue by helping package technical solutions for sales and accelerate the feedback loop for product/engineering. 

What you’ll do:

• Be the primary day-to-day technical contact for sales to help activate lower funnel campaigns (ex. eCommerce, performance focused). Provide prompt, professional consultative support and service to ensure a high level of customer satisfaction. 
• Ensure activation and adoption of various lower funnel ad products and advocate new product features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success.
• Use data to propose and encourage new campaign structures for the sales team and/or clients to utilize Pinterest as a performance platform 
• Provide documentation and technical guidance to ensure the technical success of clients’ integrations.
• Collaborate with internal and external technical and developer teams to drive communication, prioritization, analysis, and resolution of customer challenges and issues.  
• Provide on-going feedback to help improve current processes and design/develop tools and workflows to increase team productivity/efficiency.

What we’re looking for:

• Bachelor's degree or equivalent practical experience.
• 2+ years of both client facing and hands-on experience in digital advertising with responsibilities in ad tech, ad ops, and/or campaign management.
• Experience with tagging and tracking QA and support, and working with HTML, CSS, or JavaScript.
• Ability to work with eCommerce data feeds.
• Experience in interpreting SQL queries for data analysis.
• Knowledge of online advertising, web analytics, and e-commerce.
• Strong analytical and quantitative problem-solving skills.
• Ability to work effectively in a fast-paced environment with internal and external stakeholders.
• Excellent presentation and communication skills. 
• Ability to manage multiple projects concurrently.
• Preferred qualifications:
  • 3+ years of client facing and hands-on experience in digital advertising with responsibilities in ad tech, ad ops, and/or campaign management in SEM and/or social advertising. 
  • Experience in API implementation and troubleshooting (ex. Conversion API).
  • Expert knowledge of web analytics and e-commerce strategies to drive retail business (but not excluding other priority verticals as defined by the market).
  • Advanced analytical skills, experience executing SQL queries and utilizing Tableau dashboards.
  • Ability to adapt your message to the technical level of an audience and comfortably present technical materials to groups of any size and background.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per quarter and therefore can be situated anywhere in the country.

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