Sr Software Engineering Manager (Global Protect) - job 1 of 2

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

Prisma Access™ combines the Internet connectivity/security you need - and delivers it everywhere you need it. Using cutting-edge public and private cloud technologies, it extends the next-generation security protection to all cloud services and to its customers regardless of whether they are on-premise, on remote networks or mobile users. 

One part of Prisma Access™ is our GlobalProtect team, which is responsible for securing the network traffic from Customer devices to Prisma Access™ Cloud. We are seeking an experienced Leader to lead the design, development and delivery of next-generation technologies within our GlobalProtect team. We want passionate Leaders who are hands-on, love to build great products and who bring new ideas in all facets of software development. We are looking for Leaders who take coaching and mentoring to heart and inspire their organization to scale horizontally and vertically. Collaboration and teamwork are at the foundation of our culture and we need Leaders who can communicate at a high level and work well with others inside and outside of the GlobalProtect team towards achieving a common goal for Palo Alto Networks.

We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week.

Your Impact

• You will be responsible for Innovation, Development and Sustenance of  GlobalProtect client product on multiple platforms
• You will work with product management to develop and define roadmaps
• You will apply your knowledge to review and critique system architectures and low-level designs
• Collaborate closely with Support teams to reduce GP call-volume and instill a metrics-driven mentality in the team to reduce the time taken to resolve customer issues
• Interact with quality assurance teams to drive high-levels of Automation in GlobalProtect software
• You will introduce processes\discipline in the Engineering team to deliver high-quality software 
• You will actively communicate (written and verbal) with Executive audience
• Be a reliable mentor and coach for your organization

Your Experience

• 10+ years of experience in software development and 5+ years of experience Leading a team of at least 8 people or more
• Experience delivering brand-new and inherited ‘legacy’ software to millions of end-points
• Proficient in C\C++ programming language
• Proficiency in systems programming on Windows or Mac, Linux is a plus
• Knowledge of other programming languages like Swift, Objective-C, Go is a plus
• Experience with networking domain is a plus
• You are a team player with can-do attitude to tackle difficult problems and you inspire your team to do the same
• You have high energy and the ability to work in a fast-paced environment
• You enjoy collaboration and communication with multiple teams
• You are a fast learner and eager to absorb new emerging technologies 
• You have a M.S./B.S. degree in Computer Science or Electrical Engineering or equivalent military experience

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that proactively address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about creating products to solve problems no one has tackled before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled opportunity to build the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we have to just get better, this is your new career.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $173,400/yr to $270,500/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.