Technical Program Manager - People Innovation

About the Team

At OpenAI, we’re building the connective tissue between our mission and our people. People Innovation Labs is a fast-moving engineering team embedded in the People organization, focused on rethinking how we find and retain the best talent and empower everyone to do their best work. From recruiting to culture, we’re designing systems that give our People Team a significant edge by infusing OpenAI’s models and first-principles thinking into every aspect of our work. Our projects range from greenfield 0-1 products like OpenHouse (our internal knowledge hub) to AI-powered automations and scalable recruiting tools. We’re defining the future of work at OpenAI, creating a blueprint for how AI can supercharge productivity, culture, and innovation.

About the Role:

We’re looking for a Technical Program Manager who combines executional rigor with product intuition to help scale our impact. You’ll drive complex, cross-functional initiatives from idea through launch and beyond, working at the intersection of engineering, people products, and AI. You’ll be responsible for ensuring that our tools evolve to meet the needs of a fast-growing company, and that our partners remain aligned, engaged, and confident in our work. This role is ideal for someone who thrives in fast-moving, high-context environments and wants to apply cutting-edge technology to systems that directly impact how the company operates and grows.

In this role, you will:

• Drive execution across multiple engineering initiatives that support recruiting, HR, culture, and company-wide knowledge sharing

• Create program plans with clear milestones, owners, and risks, then keep them updated, communicated, and on track

• Facilitate alignment across technical and non-technical stakeholders, ensuring decisions are made and followed through
  Manage dependencies across teams and systems, identifying blockers early and unblocking them quickly

• Write clear, actionable documentation, including program briefs, status updates, and decision records
  Define and track success metrics for launches, including usage, reliability, and operational impact

• Support early product development by helping scope MVPs, prioritize feature sets, and plan rollout strategies

• Partner with engineering and leadership to continuously improve team execution and operating cadence
  

You might thrive in this role if you:

• Have 5+ years of experience as a Technical Program Manager or in a similar role leading complex, cross-functional programs

• Are highly organized and excel at turning ambiguity into clear plans, timelines, and decisions

• Communicate clearly and crisply—whether you're writing a project brief, an executive update, or a Slack message

• Have strong product instincts and can collaborate effectively with engineers and non-technical partners alike

• Understand how to manage scope and risk without slowing down execution

• Are energized by fast-moving environments and know how to bring structure without creating bureaucracy

• Are curious about how organizations work and excited to improve the systems that support people at scale

• Have experience with operationally intensive SaaS products and enjoy working on tools that make other people better at their jobs

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.