Senior GTM Systems Architect, Top of Funnel

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Revenue Operations team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team exists to help customers understand the transformational potential of OpenAI’s models—and we believe our own systems should reflect that same intelligence. We’re seeking a Systems Architect who is fluent in AI-first design, skilled in prompt engineering, and experienced in deploying scalable, automation-rich workflows for lead qualification, pipeline creation, and beyond.

In this role, this person will architect how prospects discover, engage with, and enter our sales pipeline—rethinking top of funnel systems with LLMs and agentic workflows at the foundation. They’ll work across Sales, Marketing, and GTM Operations to deliver integrated, intelligent infrastructure that adapts as fast as our customers’ curiosity

This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Architect intelligent, AI-native systems that drive lead capture, enrichment, routing, and qualification across inbound and outbound funnels

• Design agentic workflows that proactively engage prospects, automate next steps, and adapt in real time using model-driven signals

• Integrate and evolve third-party platforms (e.g., Salesforce, Clay, LeanData) alongside OpenAI-built tools to create a cohesive, high-impact GTM stack

• Translate abstract business goals into technically sound system design, collaborating closely with Sales, Marketing, and Field Ops to prioritize the highest-leverage work

• Champion development best practices that ensure long-term scalability, reliability, and flexibility in a rapidly evolving AI-driven environment

You might thrive in this role if you have: 

• Proven track record of designing and implementing scalable solutions in fast-growing companies. 

• 7+ years of experience in GTM operations and or systems architecture with an active curiosity for building a systems stack with AI.

• Strong project management and stakeholder communication abilities. Excellent problem-solving and system architecture skills.

• Salesforce certifications (Platform Developer, Application Architect, etc) are relevant but not required.

• Prior experience or familiarity in the AI industry 

• Deep understanding of popular GTM applications and top of funnel sales performance.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.