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Senior Specialist - Account Services Coach

We are seeking a Senior Specialist to design and deliver top-notch training programs for our Account Services team, ensuring they excel in customer service and operational efficiency.

Skills

  • Expertise in training program development.
  • Strong understanding of customer service operations.
  • Proficiency in Microsoft Dynamics 365 and Salesforce.

Responsibilities

  • Develop comprehensive training materials for Account Services team.
  • Conduct engaging training sessions for new hires and ongoing development.
  • Monitor and assess training effectiveness, adjusting as necessary.

Education

  • Bachelor’s degree in Education, Business, or related field preferred.
  • High School Diploma with 5+ years relevant experience acceptable.

Benefits

  • Team-oriented atmosphere with a focus on personal development.
  • Access to physical and mental well-being resources.
  • Commitment to a fair and inclusive work environment.
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 16, 2025

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