Senior Solutions Architect, ServiceNow, Full-time, Days - job 1 of 2

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Senior Solutions Architect, reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The primary function of this position is to research solutions to business & clinical problems, leverage all tools at our disposal to brainstorm solutions, and execute solutions from conception to design to implementation, engaging others as necessary for additional input.

The Senior Solution Architect also guides and mentors other solution architects & team members on solution design, development & deployment. 

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.  

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly. 

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:  

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies 
• Implementing advanced technologies in clinical and administrative areas  
• Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

• Become an architecture functional expert e.g., inpatient, ambulatory, PACs systems, etc. 
• Create, Update or Design solutions that maximize the value of systems of record and leverage emerging digital capabilities. 
• Define models, including solution patterns, to guide solution decisions for the enterprise  
• Ensure that agreed upon architectural standards, reference architectures and patterns are adhered to in solution design 
• Support architectural governance by participating in design reviews, architecture reviews, etc. 
• Ensure that application and integration rationalization is included in future-state plans and current-state new designs 
• Contribute functional architectural expertise to complex, enterprise-wide initiatives 
• Participate in, and contribute to, the architecture communities of practice  
• Lead and mentor other solution architects

Required:

• Bachelor's Degree in Computer Science, Computer Engineering or Information Technology, or related field with significant related IT and leadership experience  
• 3 - 6+ years in enterprise, application, technical, or information architecture design 
• Advance strong technical knowledge of application delivery methods and familiarity with how portfolios of systems work together to create enterprise solutions 
• Demonstrated results managing and/or influencing team members and serving as role model / mentor 
• Demonstrated knowledge on variety of domain specific areas (i.e., coding languages such as C, C++, JAVA, .NET, C#, Python, SQL, etc.; Applications such as Epic, ServiceNow, etc.; Technology such as Microsoft, AI/ML, Orchestration, etc.; Interoperability expertise such as FHIR, APIs, etc.) 
• Understanding of current IT trends, key vendors and their impact on business strategies, Cloud technologies, Mobile applications, BI architecture, agile IT processes, usability architecture, front-end design, etc. 
• Demonstrate ability to learn new technologies and leverage available tools to expand knowledge in areas outside existing scope of knowledge 
• Pragmatic, articulate, persuasive to execute architectural solutions from conception to deployment, including change management with key stakeholders 
• Ability to effectively translate and present technology solutions in business or management terms 
• Visionary thinker that can anticipate future computing capabilities and use cases  
• Ability to work effectively in a team environment  

Preferred:

• 4+ years in healthcare information technology

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.