Administrative Assistant I - Patient Relations, Full-Time, Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Administrative Assistant I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Administrative Assistant I performs a variety of clerical and secretarial duties to support the efficient and effective operation and activities related to the department under the direction of the Department Manager.

Responsibilities:

• Composes and types in an accurate and timely fashion confidential correspondence, memos, and minutes from oral dictation, record transcription, shorthand, or rough draft.
• Manages telephone operations; answers, screens, and directs telephone calls.
• Receives, screens, distributes or files all incoming correspondence and other mail.
• Maintains a sufficient inventory of all office supplies and printed forms.
• Provides calendar management support for the department manager; schedules meetings and meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary.
• Utilizes Microsoft Office applications to design and lay-out presentations and reports.
• Communicates (verbally and written) with a wide range of departments, employees, vendors, and physicians; and serves as a liaison on behalf of the department Manager to foster strong working relationships.

AA/EOE

Required:

• High school diploma or equivalent
• At least one year secretarial or related experience
• Strong Microsoft Office skills
• Excellent organizational, communication, and interpersonal skills
• Must be able to follow directions independently

Preferred:

• Advanced degree or certificate in secretarial administration
• Three to five years secretarial experience
• Healthcare experience

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.