Fast Facts

Noodle is seeking a Placement Advisor to manage the placement process for online graduate students, ensuring compliance with university requirements and matching students with appropriate clinical sites. The ideal candidate will excel in a fast-paced, metrics-driven environment and possess strong communication skills.

Responsibilities: Key responsibilities include managing the placement process, developing new placement opportunities, ensuring compliance with university requirements, and providing outstanding customer service and communication with students and placement sites.

Skills: Required skills include effective communication, customer service experience, and proficiency in CRM systems such as Salesforce. Ideal candidates should also have the ability to establish rapport and manage relationships professionally.

Qualifications: Candidates should possess a Bachelor's Degree, with a Master's Degree preferred, and 2-4 years of experience in a customer service or metrics-driven role. Background in social services or healthcare is a plus.

Location: Remote, US with no additional travel required.

Compensation: $52000 - $55000 / Annually

Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.

The key role of the Placement Advisor is to secure and schedule sites for students to complete their clinical experiences in line with university requirements. The ideal candidate is a self-driven individual who can effectively manage the placement process for online graduate students across the country. In addition, the Placement Advisor will be communicating with students on a regular basis during the placement process. This is a fast-paced, metrics-driven position that requires availability within the hours of 8am-5pm EST.

As our Placement Advisor, you will:

• Manage the placement process for graduate online students
• Research and develop new placement opportunities with community agencies in different regions of the country
• Collect and review all required documentation from prospective sites to ensure compliance under university requirements
• Match students with agencies by effectively balancing the goals and expectations of the student’s personal interests, the university program’s requirements, and the site’s qualifications and resources.
• Meet key performance indicators (KPIs) of weekly activities and timing of matching students
• Ensure students' success through on-time placement
• Provide excellent customer service and professional communication with students, placement sites, University Partners, and other members of the placement team
• Work within a CRM (Salesforce) to document all communication and maintain an up-to-date network of sites and their associated requirements

You have:

• A Bachelor’s Degree. Master’s Degree or other advanced degree preferred
• 2-4 years of work experience providing customer service and/or in a metrics-driven environment
• Availability between the business hours of 8am-5pm EST is required
• Previous experience working with social service agencies, medical facilities, or healthcare organizations is preferred but not required
• Comfortability communicating and establishing rapport in a professional manner via phone and email

Noodle Benefits:

• Work from the comfort of your home office!
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 3 weeks paid vacation + 10 paid holidays + paid sick leave
• Monthly gym stipend and Membership to premium medical services like Eden Health
• Monthly mobile connectivity stipend
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

$52,000 - $55,000 a year

At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.

Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.