Home Care Home Base (HCHB) Analyst

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Home Care Home Base Analyst - Information Technology (IT)

This is a full-time, non-exempt role

The HCHB Analyst is responsible for compiling, validating, and analyzing Home Care Home Base data to support the clinical teams across the organization. You will be responsible for managing the Visit Change adjustment process, reviewing data/insights, making process improvements and supporting education of the team. You will be the primary lead on HCHB processes and implementations with the business service lines. You will be responsible for engaging key stakeholders across the company-payroll, human resources, IT, and the business line leaders. You will also be responsible for ongoing reporting and confirmation of data accuracy.

• Data Analysis: Identify trends, patterns and opportunities for improvement. Track key performance indicators (KPIs) such as productivity, OT, lunch adherence, visit time guidance.
• HCHB Engagement: Understands key technology platform updates and improvements.
• Forecasting and Planning: Collaborate with the finance team on overall reporting and cost/savings implications.
• Clinical Communication: Ongoing communication with administrators and clinical operations leaders to review processes, tools and training.
• Process Optimization: Identify inefficiencies in the process and propose solutions for improvement.

• Minimum two (2) years’ experience in Home Health & Hospice setting.
• Minimum one (1) year experience using HCHB to perform operations relating to the Home Health and Hospice Business model.
• Verbal and written communication skills necessary to explain complex and/or confidential information and communicate with all levels of management.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Demonstrated ability to work effectively in a team.
• General Android Device and PC Troubleshooting.

See what Mission has to offer! Click Here!

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity:

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.