We anticipate the application window for this opening will close on - 10 Jul 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As Senior Manager of Reporting & Insights, you will join the Service & Repair (S&R) Technical Enablement Center of Excellence (TE CoE) providing leadership and technical guidance to a team of Subject Matter Experts (SMEs), Data Analysts, and developers. Together this team plays an integral role in supporting the S&R organization’s objective of driving $1B+ of revenue & ensuring uptime of our capital equipment.

This role combines team leadership and individual contribution to address business challenges, develop dashboards, and advance S&R priorities, while recruiting, coaching, and guiding the team to ensure high performance and accountability. The individual will recruit, coach, and train team members to ensure growth and productivity, while driving strategic vision, analytics development, and cross-functional collaboration.. The Senior Manager will establish a vision, drive the analytics product development process, and foster strong relationships across functional areas. The role also includes ensuring the team's effective adoption and understanding of analytics ecosystems, promoting system thinking, and supporting the evolution of analytics products.

The successful candidate will manage team resource allocation, facilitate communication with key stakeholders, and work collaboratively to ensure that the team's products align with business needs and deliver high customer value. The candidate will support executive communication, keeping senior leadership informed through governance mechanisms like monthly COE updates and regional QBRs.Due to the global nature of the work and the geographic spread of the team, there are instances where meetings need to occur out of regular hours. Flexibility to work an adjusted schedule to meet business needs is critical to success in this position.

This role requires someone who can manage a team, develop talent and roll up their sleeves to develop dashboard, analyze and synthesize data and effectively communicate with leadership & technical experts.

Responsibilities may include the following and other duties may be assigned.

• Evaluate current reporting and analytics capabilities and create a plan to improve systems, processes, and team skills for advanced analytics
• Build dashboards and tools that support data-driven decisions, provide valuable insights, and minimize manual efforts.
• Break down complex data into clear insights to guide decisions and support organizational priorities, presenting information in a way that's easy for leadership to understand..
• Lead, mentor, and support a small team of SMEs and Data Analysts to ensure strong performance and efficient resource use
• Ensure the team delivers high-value analytics products with a focus on customer satisfaction and quality; manage issues related to resources, timeline, or quality.
• Communicate the vision, strategic priorities, and key insights into the business to the team; ensure alignment with broader business needs and functional roadmaps.
• Recruit talent and support their career development and progression, while maintaining a team structure that optimizes productivity.
• Foster innovation by encouraging the exploration and early adoption of new technologies and solutions within the team.
• Act as a liaison with key stakeholders within and outside of S&R, promoting system thinking within the analytics ecosystem.
• Collaborate with the broader Technical Enablement team, Service & Repair stakeholders, and area leaders to drive the Reporting and Insights product development lifecycle and successful analytics adoption.
• Understand and articulate functional business processes, systems, and future changes; provide constructive feedback and drive continuous improvement within the team.
• Ensure the team is building and advancing the right analytics products in the right way, capturing benefits and/or ROI.
• Foster strong customer relationships, promoting team's work and credibility, and supporting the evolution and maturity of analytics products.
• Gain a deep understanding of Medtronic's Service strategies and integrate this knowledge with general business insights to drive growth objectives.
• Uphold quality standards in every project and daily activities, ensuring excellence in execution.
• Willingness to work with global partners which may result in adjusted work schedule
• Travel internationally up to 25%
• Develops, inspects, mines, transforms, and models data to raise productivity, improve decision making, and gain competitive advantage.
• Conducts statistical analysis on data and information to ensure correct predictive forecasting or classification.
• Manages all aspects of end-to-end data processing utilizing customized report building functions of systems.
• Maintains analytical systems, verifies the accuracy of the data, and acts as a liaison to the business.

Required Knowledge and Experience:

• Bachelor’s degree required
• Minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.
• PowerBI or Tableau experience  
• Ability to synthesize large complex data sets into actionable insights & visuals
• Fluent English

Nice to Have

• 10+ years of relevant industry experience

• Strong collaboration skills
• Ability to solve highly complex problems across multiple business functions
• Experience supporting Agile processes and development
• Experience in supporting analytics that leverage Microsoft Power Platform, and/or Tableau
• Experience working globally
• Knowledge of Medtronic products and corporate structure

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. 

PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATING FACTORS

Autonomy: Manages large team which would typically consist of both experienced professionals and managers.
Turns the department strategy into a commercial reality by developing, communicating and implementing business plans to achieve business results .
Receives assignments in objective oriented terms; has latitude to reinterpret objectives.

Organizational Impact: Initiates programs or projects based on identified business and / or tactical needs.
Decisions impact projects or operations, affect the deadlines, resources, and funds, and the achievement of organizational objectives.
Typically has budget or P&L accountability for a department, function or geography.

Innovation and Complexity: Develops new objectives, new operating policies, products, processes and standards in support of the job function strategy.
Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

Communication and Influence: Communicates with internal and external customers and vendors concerning ongoing operations, programs or processes.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties .
May interact on issues that have externally divergent objectives.

Leadership and Talent Management: Manages at least one (department, function, geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.
Recommends strategies, goals and plans for a group.
Authorizes hiring, firing, promotion and reward within own area.

Required Knowledge and Experience: Requires broad management knowledge to lead project teams in one department.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$151,200.00 - $226,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.