ROLE OVERVIEW
The Health and Safety Manager plays a vital role in supporting the Health and Safety Director in developing, implementing, and continuously enhancing the Resort’s health and safety strategy. This role champions a proactive safety culture, ensures compliance with all relevant legislation, and supports operational excellence across the resort.
With responsibilities ranging from risk management and departmental support to incident investigation and emergency planning, this position is instrumental in fostering a “Safety First” mindset across all teams. The Health and Safety Manager also supports the training, development, and performance of the Health & Safety team, helping to build a culture of awareness, accountability, and continuous improvement.
This is a hands-on leadership position that requires strong collaboration, sound judgment, and a deep commitment to the health, safety, and well-being of our guests, employees, and partners.
Champion safety leadership and embed safety as a core value across all resort departments.
Collaborate on the development and implementation of resort-wide health and safety strategies aligned with business objectives.
Conduct and review comprehensive risk assessments, SOPs, and CoSWPs to ensure effective mitigation of safety hazards.
Monitor, audit, and analyze safety performance to drive data-informed improvements.
Lead contractor safety protocols, ensuring compliance with site rules and regulatory standards.
Support departmental ownership of health and safety practices, enabling sustainable risk control.
Partner with operational leaders to support the safe planning and execution of daily resort activities.
Provide coaching and guidance to teams on health and safety expectations and improvements.
Serve as the Safety Duty resource on select trading days, offering on-the-ground support and decision-making.
Support capital and development projects with risk oversight during planning, mobilization, and launch phases.
Design and deliver targeted training to improve staff competency and safety awareness across all levels.
Promote Merlin’s “Protecting the Magic” campaign and health & safety vision to inspire cultural change.
Develop engaging communications and lead consultative forums that reinforce safety best practices and knowledge-sharing.
Conduct internal audits, inspections, and trend analysis to assess safety compliance and identify enhancement opportunities.
Investigate incidents and near-misses thoroughly, delivering root cause analysis and implementing corrective actions.
Provide insight into liability and workers’ compensation claims and collaborate with stakeholders on effective case resolution.
Coordinate safety drills and contribute to emergency response planning with internal teams and external agencies.
Act as a liaison with emergency services, regulatory bodies, and insurers as needed.
Support the effective management of first-aid and security operations in line with local laws and Merlin standards.
Proven leadership in health and safety within a high-risk or complex environment.
Strong background in safety program development, training, auditing, and risk management.
Certifications such as OSHA 30, NEBOSH, ASP, CSP, or equivalent are required or strongly preferred.
Chartered IOSH status (or in progress) is desirable.
Proficiency in Microsoft Office and safety management software.
Strategic thinker with a hands-on approach to safety management.
Exceptional communication, collaboration, and coaching skills.
Deep knowledge of safety standards, regulations, and auditing practices.
Ability to analyze safety trends, identify risks, and implement effective solutions.
Strong organizational and time-management skills with attention to detail.
Demonstrated commitment to building a positive, safety-first culture.
We Care
Prioritize well-being, safety, and positive impact—for colleagues, guests, and communities.
Own Your CraftCommit to mastery, continuous learning, and sharing expertise with others.
Drive and DiscoverDeliver results with curiosity, courage, and innovation.
Go TogetherBuild trust, embrace collaboration, and champion diverse perspectives.
Enjoy the RideBring positivity, celebrate progress, and make work fun and fulfilling.
🚀 Your Benefits Odyssey Begins Here:
🏝️ Generous Vacation and other Time off perks:
👩⚕️ Affordable Health Plans:
🌍 Global Access Pass:
🛡️ Secure Your Future:
🤝 401(k) Matching Plan:
🌐 Continued Growth:
👨👩👧👦 Family and Friends Fun:
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