Technical Account Manager (Remote - US)

This position is posted by Jobgether on behalf of Altium. We are currently looking for a Technical Account Manager in the United States.

Join a fast-growing company transforming electronics design through digital innovation. In this role, you’ll act as a trusted advisor to enterprise customers, ensuring their technical success and maximizing value from advanced engineering tools. You’ll work at the intersection of customer experience, product support, and strategic account growth. Your expertise will directly influence customer satisfaction and retention while shaping future product development. If you’re passionate about solving complex challenges and building long-term relationships, this opportunity is for you.

Accountabilities:

• Serve as the primary technical liaison for a portfolio of enterprise customers, ensuring successful implementation and use of advanced solutions.
• Build and maintain deep, trusted relationships by advising on integration, workflows, and best practices.
• Troubleshoot and resolve technical challenges; escalate to R&D where necessary.
• Lead strategic business reviews, identify growth opportunities, and support customer retention.
• Collaborate across teams (Sales, Support, R&D) to align customer needs with evolving product capabilities.
• Advocate for customer feedback internally and drive initiatives for continuous improvement.
• Monitor customer engagement and mitigate potential risks early.

• Bachelor’s or Master’s degree in Electrical or Mechanical Engineering (or equivalent experience).
• 3+ years in technical account management, customer success, or client-facing roles in ECAD/EDA.
• Hands-on experience with Altium products is strongly preferred.
• Strong technical troubleshooting and problem-solving skills.
• Excellent communication skills, with the ability to simplify complex concepts for diverse stakeholders.
• Strong project management capabilities and collaborative mindset.

• Competitive salary range: $109,000 – $130,000 based on experience and location.
• Comprehensive health coverage: Medical, Dental, Vision, HSA, and FSA options.
• 401(k) plan with company match.
• Life insurance, AD&D, and disability coverage.
• Paid holidays plus one flexible “Choice Day” per quarter.
• Paid time off, sick leave, and family medical leave.
• Flexible working arrangements and remote opportunities.
• Internet allowance and professional development support.
• Calm App subscription and Employee Assistance Program.
• Employee referral bonuses and recognition programs.
• Free office parking, snacks, lunch, and drinks where applicable.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

#LI-CL1