Patient Account Associate Credit Balance Acct Review Lead
Job Description:
Supports the credit balance team in resolving complex issues on patient accounts.

Essential Functions
- As a Lead Credit Balance Representative, you will be the Subject Matter Expert for the following:
- Researches, validates and approves adjustments and refunds
- Provides training and coaching to credit balance team while maintaining confidentiality
- Confidential presentation of individual credit balance team’s Quality Assurance (QA) audits
- Timely coordination and resolution of compliance, third-party and audit refund projects
- Assist Credit Balance Leadership in creating and updating department workflows
- Coordination with other departments and Credit Balance Clerical team to ensure checks are printed and processed in a timely manner
- Partner with finance departments to research and complete reconciliation
Skills
- Knowledge of Rules and Regulations
- Reconciliation
- Advanced mathematic principles
- Reading Explanation of Benefits (EOB)
- Knowledge of Medical Terminology
- Understanding Insurance Claims
- Research Complex Accounts
- Training and Coaching
- Effective Communication
- Confidentiality
Physical Requirements:
Qualifications
- High School Diploma or equivalent (GED) required
- Two (2)+ years of experience in hospital or physician back-end insurance related activities (Billing & Follow-Up) required
- Knowledge of Medicaid and Medicare billing regulations required
- Epic systems experience preferred
Physical Requirements
- Operate computers and other office equipment requiring the ability to move fingers and hands
- See and read computer monitors and documents
- Remain sitting or standing for long periods of time
- May require lifting and transporting objects, office supplies, and equipment
- Bending, Kneeling, and Reaching
Location:
Peaks Regional OfficeWork City:
BroomfieldWork State:
ColoradoScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$21.20 - $32.26We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Average salary estimate
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