Senior Product Designer

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

The role:

As a Senior Product Designer, you are responsible for creating user-centered design solutions that elevate the user experience and align with business goals. You collaborate closely with product managers, engineers, and cross-functional teams to design intuitive, accessible, and visually engaging interfaces across platforms. In this role, you leverage your extensive design expertise to tackle complex challenges and drive innovation, ensuring that each product delivers both aesthetic and functional value. You also take on a leadership role within the design team, mentoring junior designers and contributing to the continuous improvement of design processes and tools.

Our team is passionate, empathetic, hardworking, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Leader across the organization, for specific product area and across vertical
• Collaborate with product managers and engineers to define user requirements, translate them into wireframes, prototypes, and high-fidelity designs
• Conduct user research and usability testing to validate design decisions and improve the user experience
• Drive strategic contribution to the design system evolution, ensuring consistency across all products and platforms
• Iterate on designs based on user feedback, analytics, and business objectives, refining solutions to maximize impact
• Present design strategies, concepts, and progress to senior leadership, ensuring alignment and buy-in for major design initiatives
• Mentor and support junior designers, providing constructive feedback to elevate the overall design output
• Stay current with design trends, tools, and industry best practices, integrating them into the design process
• Collaborate with cross-functional teams to ensure successful implementation of design solutions
• Proactively identify and solve complex design challenges, ensuring both functional and aesthetic success

Qualifications:

• 6+ years of experience in product design, UX/UI design, or related field, with a strong portfolio showcasing design expertise across various platforms
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools (i.e., InVision, Marvel)
• Bachelor's degree in design, human-computer interaction (HCI), or a related field, or equivalent work experience
• Experience working with and maintaining design systems, ensuring consistency across large projects
• Strong understanding of user-centered design principles, interaction design, and accessibility best practices

What will help you succeed:

• Strong communication and collaboration skills, with the ability to articulate design decisions clearly to cross-functional teams
• Excellent problem-solving skills, with a proactive approach to overcoming design challenges
• A deep passion for user experience, with an analytical mindset for incorporating user feedback and data into the design process
• Ability to manage multiple projects simultaneously, delivering high-quality work on tight timelines
• A growth-oriented mindset, constantly seeking ways to improve design processes and outcomes through innovation and feedback

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1#LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $111,000 - $138,000 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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