Digital Ad Operations Associate - job 1 of 2

The Digital Ad Trafficker serves as the face of the brand and of ad campaign execution in partnership with a Client Service Account Manager.

Traffickers focus on campaign success from closed won to renewal, and in the daily management of campaigns — ensuring campaigns are completed according to best practices, and that there is a daily focus on Return on investment for our clients, across their assigned portfolio.

What you'll be doing

• Partner with clients to secure campaign assets and answer ad specification questions promptly
• Send reminder emails for upcoming scheduled ads and final ad previews for client approval
• Upload, test and schedule advertising creative using ad servers to ensure start and full delivery of all ad campaigns
• Investigate issues with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues
• Ensure account managers and clients are well informed with current campaign data
• Support account managers to maintain advertiser client relationships and their campaigns by providing excellent customer service
• Provide the Partner team with creative previews, for association approval

Experience that will put you ahead of the curve

• Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, and Real Time Email
• Command of HTML and in-line CSS; familiarity with Google Ad Manager
• General knowledge of ad serving principals, common third-party ad servers, tags, tracking as it relates to pacing, volume, revenue impacts
• Are fast and accurate at scale across a large array of clients

What's in it for you

The expected range for this role is $40,000 - $45,000

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level Commercial 8

This is a Remote role. Future US is eligible to hire in 34 states, these include,

Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, and Kentucky.

Who are we…

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

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