Senior Claims Analyst

JOB DESCRIPTION:

The Senior Claims Analyst manages, processes, negotiates, and settles product liability, injury claims, and litigation for FBIN products globally with the support of third party administrators, third party experts and legal counsel. This position serves as the primary liaison between internal teams including risk management, quality, engineering, legal, finance, customer care, sales and external groups including insurers, attorneys, claimants, distributors, builders, and installers. 

RESPONSIBLIITIES:

• Independently manage assigned claims throughout the claim lifecycle
• Analyze, manage, and process high value and high risk product liability, injury claims and litigation
• Investigate and gather information to determine exposure from claim
• Develop strategies to manage claims to an appropriate and timely resolution
• Recommend settlement strategies
• Evaluate claims for validity and proper valuation
• Regularly communicate with external stakeholders including insurers, attorneys, sales reps, builders, plumbers, retailers, wholesalers, and consumers
• Coordinate with others including third party adjusters, third party experts, local counsel, and platform engineers to vet liability, risks, and costs
• Collaborate with technical experts to execute product testing
• Acquire third party experts and other external resources as needed to support claims investigation
• Validate cause of claim against known or unknown defects and review findings with FBIN technical experts
• Open Corrective and Preventive Action (CAPA) requests as necessary and provide supporting data
• Compile claim information into executive summaries to facilitate technical review and approval
• Partner with the third party administrator and FBIN legal team for claims awareness, review, litigation, and recommended action or settlement agreements
• Negotiate claim settlements up to designated authority level
• Close and process claims in a timely fashion
• Support team and cross functional projects and continuous improvement efforts
• Provide training to internal stakeholders including the contact center, sales, etc.
• Pull and analyze reports to track claim trends to mitigate future risk
• Travel to support claims-related activities as necessary

BASIC QUALIFICATIONS:  

• Bachelor’s Degree
• 7+ years of experience in claims management or legal
• Excellent written and verbal communication skills for interacting with all levels of staff, customers, suppliers, and operations
• Proficient in processing and communication tools: SAP, RMIS, Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Teams, and internet navigation
• Experience with Connected or Smart products a plus
• Ability to manage multiple tasks and priorities in fast paced, changing environment
• Ability to travel up to 10%

Company Description:

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here

Additional Information:

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $63,000 USD - $95,700 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at www.fbin.com/careers>.