Project Manager, Contract Management (PT/FT, Hybrid / Remote)

Our Purpose

At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet, trust in AI has been degraded by a plethora of issues like spam, fraudulent transactions, hate speech, and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent, and explainable AI solutions. 

Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the “why” and how behind model outcomes.  

Our Founders

Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. 

Why Join Us

Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and ethical.  We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.  

Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including:  2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.

The Opportunity

Fiddler’s RevOps team is looking for a Project Manager, RevOps (Full Time, Remote or Hybrid) to focus on the closure of custom and standard commercial deals by project managing the contracting portion of the deal cycle. This includes supporting enterprise deal lifecycles for large and strategic opportunities. You will be responsible for deal lifecycle management and supporting cross-organizational alignment. You will also assist with special projects as needed. This role requires a strong project management background to enable the candidate to drive large, complex, enterprise deals to closure in tandem with the Sales and RevOps teams.

The ideal candidate will have strong communication skills, project management, and organizational skills, as well as a propensity to proactively build knowledge bases and systems to accelerate deal velocity. They will thrive while juggling multiple priorities and stakeholders, and they will think of themselves as both a project manager and internal consultant to push deals forward. 

What You’ll Do

• Work directly with the Sales, RevOps, DevOps, and Field AI teams, as well as prospective customers, to accelerate the contracting and procurement process by project managing each engagement

• Work cross-functionally to develop mechanisms for improved deal management (sales intake, approval matrixes, systems of record, contracting mechanisms, billing enablement, new commercial constructs, compliance matrixes, artifact storage, etc.)

• Remove internal blockers between cross-functional teams such as Sales, DevOps, Operations, Product, Legal, Finance, Accounting, Field AI, etc. in the pursuit of deal closure

• Work with our legal experts and RevOps to effectively redline and negotiate various sales related contracts

• Support complex negotiations involving bespoke commercial and legal agreements

What we are looking for

• BA/BS degree

• 2+ years of experience in one of the following functions: project management or consulting

• Ability to work cross-functionally

• Comfort with ambiguity and high-agency environments

• Strong communication, organizational, analysis, and project management skills

• A desire to learn about the Saas industry and the operations side of enterprise sales

• Interest in AI

Nice to Have

• Experience related to deal management, procurement, sourcing, compliance, or legal

• Experience working in ambiguous, quickly scaling environments

• Experience working at startups

• Experience working in Saas

• Experience supporting Enterprise Segment Focused Sales Teams

• Familiarity with Salesforce is a plus

Not Required

Formal certifications in Project Management are not required for this role. We want you to manage stakeholders and tasks effectively, however it works for you, not to use all of your time creating traditional project management artifacts.

Compensation and In-Office Policy

• Pay Range in the US is $33 - $43/hr on a 1099 contract, billed out monthly. We do not require an LLC.

• Fiddler HQ (Palo Alto) is hybrid for all Bay Area employees, requiring 1 - 3 days a week in the office, Mondays through Thursday, depending on location and role.

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors.

Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.