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Job details

Customer Success Associate

EQL is revolutionizing commerce for passionate brands, seeking a Customer Success Associate to foster relationships with small-to-medium business clients and enhance their experience on our innovative platform.

Skills

  • Client support experience
  • Knowledge of Shopify platforms
  • Communication skills
  • Team collaboration
  • Curiosity about industry

Responsibilities

  • Support onboarding and ongoing success of clients through our portal and app.
  • Conduct post-launch check-ins and participate in retrospective calls.
  • Build strong relationships with client teams, addressing their needs.
  • Promote best practices by sharing tips and resources.
  • Use tools like Gmail and Zendesk for client inquiries.
  • Collaborate with internal teams to escalate client feedback.

Education

  • No formal degree required

Benefits

  • Equity in EQL
  • Competitive compensation
  • Flexible work environment
  • Generous time off
  • Inclusive workplace culture
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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eql is an end-to-end commerce solution built for brands to create unforgettable launch experiences for their in-demand products, giving fans fairer access to the products they're passionate about. an alternative to traditional ecommerce platforms...

2 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 13, 2025

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