Senior Technical Program Manager

DocMe360 is looking for a Senior Technical Program Manager to join our dynamic team. In this role, you will be responsible for overseeing the planning, execution, and delivery of complex technical programs and projects in a fast paced environment. You will collaborate with engineering teams, product managers, data analysts, clinicians, and support professionals to define goals, ensure timely delivery, and ensure alignment across teams.

Your role will also involve coordinating activities across a diverse set of teams. Removing roadblocks, managing risks, mitigating issues, and effectively communicating program goals, expectations and changes are critical to ensure all OKRs are met while maintaining high-quality standards. The ideal candidate will have extensive experience in program management within a technology-driven environment using agile principals, particularly in the healthcare domain.

Responsibilities

• Formulate, organize, and monitor cross-functional technical programs and projects
• Run DocMe360's version of agile ceremonies and best practices
• Coordinate cross-functional activities with engineering, product, clinical and support teams to set project goals and objectives
• Identify and manage work required to meet program objectives
• Manage workload distribution
• Create and manage program processes to ensure effective, efficient, high quality delivery
• Identify and mitigate risks, issues, and roadblocks ensuring smooth project execution
• Facilitate communication and collaboration among stakeholders
• Monitor progress and report on status to senior management
• Ensure that deliverables meet quality standards and project requirements
• Supervise direct reports and mentor all project team members to ensure personal and professional growth
• Manage the following functions: Data Analytics, Microsoft Sharepoint & Power Platform, Product Marketing, Help Desk, Engineering, Training, Technical Support, Site Reliability and Computer Engineering.

DocMe360 Values

• Delivery – Uphold honesty, transparency, and integrity in every engagement, driving professional growth.
• Optimism – Invest in empowerment and well-being to foster a positive, growth-oriented culture.
• Collaboration – Leverage shared expertise and teamwork to achieve impactful results.
• Motivation – Inspire clients and colleagues with passion, purpose, and self-driven energy.
• Exploration – Pursue innovative technologies and trends that elevate the quality of our solutions.

• 8+ years of technical program management experience in a software development environment
• Experience in managing complex technical projects, ideally in the healthcare industry
• Strong understanding of software development methodologies (Agile, Scrum, etc.)
• Experience managing team of 5 or more, including performance management and mentorship
• Experience leading a program team of 10 or more
• Exceptional organizational and leadership skills
• Excellent verbal and written communication abilities
• Ability to work effectively with cross-functional teams and influence stakeholders
• Strong analytical and problem-solving skills

Preferred

• Experience with GitHub projects
• Experience with Jira
• Prior experience in Public Sector, Department of Veterans Affairs a plus

This is a contract-to-hire position. The benefits listed below are for full-time W2 employees.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home