Customer Support Representative
- Medical insurance
- Dental insurance
- Vision insurance
- 401K retirement with company match
- Vacation, paid time off
- Company-paid training
- Employee discounts for Culligan in-home products
- Eligibility for annual recognition and training meetings/events
- Extensive problem-solving, order processing, and helping to manage customer accounts
- Provide proactive sales support by developing close relationships with customers
- Schedule service and delivery orders
- Coordinate schedules with the service/operations team
- Contact customers for purposes of scheduling additional services or offering maintenance plans
- Refer unresolved customer grievances to designated departments for further investigation
- High school diploma or GED
- Minimum of two years of customer service experience required
- Strong time management and project management skills
- Proficient in Microsoft Office (word, excel, outlook)
- Excellent communication skills, both written and verbal
Average salary estimate
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