Lead Patient Services Rep
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Lead others in providing prompt and accurate patient registrations while delivering goodcustomer service.Must be able to multi task and work in a team environment.This individual serves as a lead and the front-line contact person for all incoming patients.The incumbent will greet, register, schedule and provide general information to patientsand/or their families.Ensures that insurance information is verified, co-pays are collected, and that patientcharts are prepared in advance.At all times ensures a high level of customer service by providing patient confidentiality andcare in accordance with the Patient’s Bill of Rights.
Experience Required
3 years experience in a medical environment required.
Some knowledge of medical insurances preferred.
Leadership experience preferred.
Computer literate, excellent communication and customer service skills.
Education Requirements
High School Diploma or equivalent required
Special Requirements
Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
Salary Min ($)
USD $20.00Salary Max ($)
USD $30.00Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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