Nurse Manager - Maternal, Child, Adolescent Health (2322) - Department of Public Health

Important notice: If you previously have applied to this position, you don't need to apply again.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening – June 16, 2025

• Application Deadline – Application filing will close on or after June 23, 2025.

• Salary: $191,438 to $278,642 Annually

• Appointment Type: Permanent Civil Service

• Recruitment ID: CBT-2322-147457

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The mission of Maternal, Child, Adolescent Health (MCAH) Section is to promote the health and well-being of San Francisco residents of childbearing age, infants, children and adolescents. MCAH focuses on populations at increased risk of adverse health outcomes by virtue of financial, language or cultural barriers, racism, or mental or physical disabilities, including but not limited to women, infants, and children in/out of their homes and communities, most notably Latino and African-American patient populations.

Maternal Child and Adolescent Health (MCAH) Program Areas

• California Children’s Services (CCS)
• Child Care Health Program (CCHP)
• Child Health and Disability Prevention Program (CHDP)
• Children’s Medical Services (CMS)
• Director of Public Health Nursing
• Family and Children’s Services (FCS) Public Health Nurse (PHN) Unit
• Field Home Visiting/Nurse Family Partnership (NFP) Program

Under general direction, the Nurse Manager has responsibility for leadership, human resources, budget, operations and continuous improvement of their program(s).

Essential Duties
The Nurse Manager (MCAH) performs the following essential job functions:

• Manages nursing care in an assigned area, which may either be a clinical, administrative or community setting; Provide direct care or the supervision of care in various settings, including Public Health clinics
• Develops, implements, and evaluates and reports on the effectiveness of specialized programs in the assigned area utilizing local, State and Federal policies and procedures
• Gathers, reviews, analyzes, and organizes technical, medical, operating, and statistical data/reports/records and makes recommendations
• Assists in the preparation and monitoring of budget, contracts, grants and reports
• Supervises, recruits, selects, assigns, orients, and evaluates Public Health Nurses, health workers, and administrative staff, including students and interns; Ensures that staff has office infrastructure, organizational structure and systems to perform required duties
• Oversees external and internal systems to ensure timely receipt and disposition of referrals; supports development and maintenance of community referral sources
• Oversees and ensures timely and accurate data collection, input and reporting and shares appropriately with team and partners
• Ensures implementation of quality improvement strategies, including but not limited to routine surveillance of client services
• Pursues ongoing personal professional development; Attends training to enhance knowledge on issues pertaining to target population

MCAH Program-Specific Duties:

• Ensures PHN staff compliance with licensure requirements, professional credentials and adherence to nursing and ethical standards of practice
• Assists staff in analyzing complex problems and case situations
• Provides coaching and utilizes principles of reflective practice for staff, including but not limited to home visitors; builds and models a strength-based, client-centered culture
• Assesses and develops effective strategies for professional and general staff development to address knowledge and skill gaps of PHNs, health workers and support staff
• Provides leadership of MCAH community coalition/advisory board meetings and outreach activities to community stakeholders; Participates and engages in group discussions with community stakeholders and other groups, CBOs, and the general public on matters concerned with the health status of the population and assess needs within the community
• Utilizes demographic and bio-statistical data, research, and other information to evaluate public health needs
• Represents MCAH at State, regional and local meetings
• The 2322 Nurse Manager (MCAH) performs other related duties as required

REQUIRED MINIMUM QUALIFICATIONS

1. LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN); AND
2. CERTIFICATE: Possession of a Public Health Nurse certificate issued by the State
Department of Public Health; AND
3. EDUCATION: Possession of a baccalaureate degree from an accredited college and/or
university in Nursing, Nursing Administration or a closely related field; AND
4. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Registered Nurse in a general acute care hospital, ambulatory clinic, or community/public health setting, including one (1) year (equivalent to 2,000 hours) in a supervisory capacity, within the last five (5) years; AND
5. EXPERIENCE: One (1) year (equivalent to 2,000 hours) of experience in a community or public health setting; OR a Master's Degree in Community Health, Case Management, or Public Health.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Conditions: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.  In addition to the listed minimum qualifications and special conditions, some positions may require other special conditions, including but not limited to Bilingual Proficiency in a variety of languages depending upon the department's bilingual needs.  Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions.  Applicants must indicate on the application the language(s) in which they claim proficiency.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Two years of work experience, within the last five (5) years, working in public health program that serves pregnant women, infants, and children
• Two years of supervisory experience supervising nurses, within the last five (5) years
• One year of experience as a nurse serving infants, children, adolescents, and families involved with the child welfare system/foster care
• Six months of experience as a health care provider serving a pregnant and postpartum, diverse population
• Two years of experience in home visiting
• Project development and implementation experience
• Working knowledge of Medi-Cal Federal Financial Participation, e.g., time study
• Experience with budget management
• Demonstrated skill in interdisciplinary collaboration with internal and external stakeholders
• Highly developed oral and written communication skills
• Experience using Life Course Perspective, Social Determinants of Health, Ten Essential Services and Three Core Functions of Public Health to guide work
• Knowledge of Public Health Nurse Competencies
• Computer skills, including Excel and PowerPoint

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Selection Procedures: 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in a Training & Experience (T&E)  questionnaire that is designed to measure the knowledge, skills, and abilities in job related areas that have been identified as critical for satisfactory performance in this position.

T&E (Weight: 100%)

Candidates must achieve a passing score on the T&E questionnaire in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 

• Conviction History 

• Employee Benefits Overview 

• Equal Employment Opportunity 

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact the analyst, Juan Pablo Gonzalez at [email protected] or (628)271-7243

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.