Administrative Assistant I - Internal Medicine

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.   

Located on the 5th floor of Akron General’s Ambulatory Care Center, the Internal Medicine Center of Akron (IMCA) provides primary care services to adults age 18 and over. Akron General’s internists are trained in women’s health, mental health and substance abuse care. They also treat common eye, ear, skin, nervous system or reproductive problems. As Administrative Assistant on this team, you are an essential part of ensuring smooth operations and improving coordination, allowing caregivers to focus on patient care. This position is a great steppingstone to others within the Administrative track and beyond. 

A caregiver in this position works days from 8:30AM – 5:00PM.  

A caregiver who excels in this role will:  

• Perform a variety of duties to support administration, such as scheduling, handling phone calls, greeting customers and correspondence.  

• Manage and prioritize multiple assignments simultaneously and effectively. 

• Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls. 

• Administer calendars and schedules. 

• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. 

• Provide coverage of other areas such as front end, point of service and registration. 

• Complete mandatory education and training in order to maintain organization and department-specific competencies and requirements. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• One year of office experience  

• Experience using Microsoft Office Suite products (Outlook, Word, Excel or PowerPoint) 

Preferred qualifications for the ideal future caregiver include: 

• Two years of college or business school 

• Typing proficiency of 35 WPM with accuracy 

• Experience in a medical office or hospital 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/