Manufacturing System Specialist/Technical Writer, Editor

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Job Description:

Job Summary:

Broadcom Inc. is seeking a highly motivated Manufacturing Systems Specialist with additional technical writing and editing experience to join our team. The position involves tracking and implementing change requests for internal systems that support our manufacturing division. The ideal candidate will possess excellent communication skills, strong attention to detail, initiative, technical aptitude, and problem solving. The candidate will be interacting with proprietary integrated software applications and various stakeholders to ensure the changes support the overall manufacturing process. This role involves manufacturing knowledge, including understanding process steps, quality standards, and the impact of changes. This position is a critical link between engineering, operations, and the Factory Automation Systems Team.

This is an in-office support position. It is not a remote position. This position is divided between the two roles: 50% in Manufacturing Systems Specialist, 50% in Technical Writing.

ESSENTIAL RESPONSIBILITIES

Manufacturing System Specialist (50%):

• Ensures the accurate and efficient execution of manufacturing operations by managing and maintaining the production work instructions within the proprietary system. Create and revise production process workflows, perform document archival, and obsolescence.
• Review and verify incoming permanent change orders for accuracy, approvals, and completeness. Complete and post permanent change implementation orders following standard operating procedures.
• Verify dependencies of where production material is located, branches, lot overrides, part override, priorities, and safe locations to pause production.
• Prioritize the order for implementing each aspect of a change request and coordinate with other Specialists as needed.
• Systematically implement all workflow and work instructions changes with proprietary systems without disrupting production and with 100% accuracy.
• Update tables in the factory system for current technologies required for smooth transactions on the factory floor.
• Work closely with engineering to understand technology process workflow requirements.
• Advise and educate others on shop floor control and change requirements.
• Maintains positive interactions with peers, leaders, subject matter experts, and cross-functional teams.
• Resolve issues with the proprietary system and provide support to users.
• Coordinates with cross-functional teams and various technical level subject matter experts to ensure accurate shop floor control.
• Adhere to and enforce all organizational requirements, external Standards and Regulations, and corporate confidentiality and information dissemination rules.
• Maintain clear and accurate documentation of system configurations, integration processes, and troubleshooting guides.
• Perform other related duties as assigned, including a backup support role for team members as assigned.

Technical Writing/Editing (50%):

The technical writer/editor performs as an individual contributor to create, plan, write, edit, and deliver technical documentation to meet end user requirements. Documentation work includes hardware and software documentation, engineering process knowledge, equipment and facilities installation procedures, equipment operating and maintenance procedures, and various levels of business process documentation associated with the Quality Management System. Assignments are complex in nature and require judgment, initiative, and knowledge to research and relay the technical aspects of processes, technologies, and equipment operation.

• Champion documentation programs to develop, lead, and support technical writing.
• Modify and prepare assigned documentation prior to publication, checking for readability, style, and alignment with ISO 9001 document control requirements.
• Follow the established technical documentation process, including corporate policies and guidelines.
• Advise others on industry standard writing styles and formatting protocols.
• Participate in peer reviews. Able to give and accept constructive feedback from team members and peers.
• Collaborate with subject matter experts for assigned project work. Conduct interviews with users and subject matter experts throughout the organization to gather data for revision of existing documentation.
• Explain scientific and technical ideas in simple language; write clear and concise processes and procedures, ensuring usability for the identified audience.
• Writing project work, which may include equipment operating and maintenance procedures, business process documentation, software documentation, engineering process documentation, and equipment and facilities installation procedures.
• Provide the highest level of quality and follow-through for all work performed.

REQUIRED QUALIFICATIONS

• Ability to learn complex concepts quickly and explain them with clarity and technical accuracy.
• Exhibits high sense of responsibility for outcomes.
• Demonstrates a strong attention to detail.
• Has a track record of self-motivated and self-directed learning.
• Excellent time management skills and ability to multitask; highly flexible and able to prioritize tasks in the context of frequently changing business-critical needs.
• Highly dependable and flexible regarding work hours and critical coverage.
• Ability to establish rapport and working relationships with a variety of support groups.
• Demonstrates effective listening skills plus effective verbal and written communications.
• Ability to work independently and cooperatively with others under little or no direct supervision.
• Ability to maintain focus on 100% accuracy while experiencing frequent interruptions.
• Strong logical reasoning and problem solving skills.
• Strong writing and proofreading skills specifically focusing on errors in grammar, punctuation, and spelling. Familiar with industry standard writing styles and content organization.
• Knowledge and experience working with a change management processes, document control applications, and document approval requirements.
• Adept with Microsoft Office, Google Workspace, and Adobe Acrobat applications.
• B.A./B.S. in a Technical Discipline and/or English/Technical Communications or 4 years equivalent in a related field and 5+ years related work experience.

DESIRED QUALIFICATIONS

• Knowledge of technical terms related to IC Fabrication processes, semiconductor manufacturing, and equipment.
• Basic understanding of programming logic.
• Familiarity with business intelligence and data visualization applications such as Spotfire or Tableau.
• Knowledge in process design, implementation, and collaboration across teams.
• Familiarity with XML markup and DITA principles.
• Working knowledge of ISO 9001.
• Experience with Product Lifecycle Management, Document Control and/or Business Process Management methodologies and software.
• M.A./M.S. in a Technical Discipline and English or Technical Communications.

SCREENING

• This opportunity is an in-office support position. It is not a remote job.
• A technical writing exam or submission of a technical writing sample may be required as a part of the interview process.
• Must have authorization to work within the U.S.

Additional Job Description:

Compensation and Benefits

This annual base salary range for this position is $73,100 - $117,000.

This position is also eligible for a discretionary annual bonus in accordance with the relevant plan documents and equity in accordance with equity award agreements.

Broadcom offers a competitive and comprehensive benefits package including but not limited to the following:  Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all national and state requirements for Paid Family Leave and other leaves of absence.

The foregoing information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position.  The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. 

Broadcom is proud to be an equal opportunity employer.  We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.  We will also consider qualified applicants with arrest and conviction records consistent with local law.

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