Specialist, Engineering & Construction

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed has an exciting opportunity for an Engineering & Construction Specialist. As a Specialist, you will be responsible to work with the Engineering & Construction teams to drive projects and customer orders to completion and track progress along the way. This position plays a key role in project completions and ensuring all financial requirements are met and finalized. Additional duties include customer order management, damage claim processing, permit tracking and other technical engineering support duties as required. Project management skills are also and asset for this position as it requires the ability to be a strong communicator and ability to manage roadblocks with many cross functional teams including Supply, Procurement and Operations. The position will report to a Manager of Engineering & Construction.

As the Specialist, Engineering & Construction your responsibilities will include:

• Managing Customer Generated Service Orders through order tool
  • POTS, DSL, DS1, DS3, OC3
• Driving on time delivery of customer generated service orders
  • Developing and maintaining project tracking
  • Alerting engineer/construction personnel of upcoming due dates
  • Utilizing various project management tools (MS Project, Smart sheets, Power Apps, etc.) 
• Managing Joint Use Partnerships (joint use, joint ownership, foreign)
  • Billing accuracy
  • Transfer coordination
  • Pole replacement requests
• Fiscal project responsibility
  • Project billing (vendor invoicing)
  • Actual Spend vs Budget Variance
  • Processing open purchase requisitions
  • Validating accounting Capital vs Expense
• Project Completion
  • Ensuring all invoices are processed against the project
  • Validating the accuracy of Continuous Property Records from as-built
  • Aiding in material management through strong partnerships with Supply Chain
  • Validating material retirement accuracy
• Project final posting project in engineering design tool
  • Comparing project as-built prints to engineering design prints
  • Updating build changes in engineering design tool
• Providing engineering support

WHAT IT TAKES TO CATCH OUR EYE:

• Associate degree or equivalent education and relevant experience
• Experience with Telcom Network Design systems (IQGeo, GIS, NDS, Fireworks/Bidmaster)
• Ability to work in network facility & inventory systems.
• Project Management experience
• Highly organized and data driven.
• Ability to work successfully in both a team environment and independently.
• Skilled with Teams, MS SharePoint, MS Project, PowerPoint, Excel

BONUS POINTS FOR:

• 3+ years Telecommunications experience
• Application specific experience
  • IQGeo, GIS, NDS, Fireworks, Bidmaster, WFMT, FT3, ARMOR, JDS, Sitetracker, Salesforce, MARTENS

#LI-RM1

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice