Claims Examiner Associate - Scottsdale Office

Overview

Join AmTrust Insurance for our Workers’ Compensation Claims Training Program!

During this 6-month program, you will acquire the skills to evaluate, negotiate, and resolve Workers' Compensation Claims. The program includes comprehensive training, job shadowing, and industry knowledge. Upon completion, you will be equipped to succeed as a Claims Adjuster on our Workers' Compensation team.

At AmTrust, we value organic growth and internal promotion. This training program is designed to set you on a Claims career path. You will receive training in all aspects of Workers' Compensation claims handling.

Even after the training program is complete, AmTrust continues to invest in developing and training all adjusters to help them grow in their claims careers. Whether you want to continue moving through the adjusting field or move into leadership, we are committed to developing highly skilled adjusters and future leaders as part of this program!

Note, this is an in-office opportunity out of our Scottsdale, AZ office.

Responsibilities

Training Timeline

• First 30 Days: Getting systems oriented and going through Workers’ Compensation training in a group setting.
• Next 90 Days: Shadowing experienced adjusters and taking on a small claims load to understand the life of a claim.
• 6 Month Mark: Receiving your Adjusters license and moving up within your Claims career.

What You’ll Learn

• Examination: Determine liability.
• Investigation: Interview claimants, insured, review doctor’s files and gather notes.
• Negotiation: Learn and be trained in the best negotiation tactics.  You will negotiate with claimants and insureds.
• Settlement: Resolve the claim to the findings of the claim.

Job Responsibilities Post Training

• Investigating workers’ compensation claims by contacting injured workers, medical providers, and employer representatives to determine their validity under applicable workers’ comp statutes. Communicating with medical providers to authorize appropriate treatment plans.
• Review and analyze medical bills to ensure they are related to workers' compensation injuries and comply with the treatment plan.
• Ensure timely remittance of payments for medical bills and income replacement in accordance with applicable fee schedules and statutes.
• Handle pending claims from claimants, policyholders, and medical providers.
• Consult with attorneys regarding litigation management, settlement strategy and claim resolution.

Qualifications

Requirements

• 4-year College Degree OR 3+ years of Corporate Office Experience.
• Strong communication, organization, and time management are essential for success.

Benefits

• 20 Paid Holidays and 18 days of PTO
• Monday through Friday work schedule – no nights or weekends required.
• Medical, Dental and Vision Health Benefits.
• An internal Wellness Program in which you can earn yearly discounts and incentives.
• Paid for training and State Licensure.

#AmTrust

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.