Solutions Delivery Manager II

Summary

The Solutions Delivery Manager II is responsible for projects and is a proven leader in the execution and implementation of major enterprise projects and programs. This proven leader of the Enterprise Program Management Office (EPMO) is responsible for managing projects, coordinating and completing multiple complex airline or travel industry projects. This role collaborates with Product Managers, business managers, internal customers, vendor partners, internal IT teams, and scrum masters to: evaluate projects, manage communications, set deadlines, assign tasks, review progress, document/update project plan, manage the risk register, manage budgets, monitor staff utilization, identify roadblocks and report on project progress. The successful candidate will bring positive energy and a can-do attitude and will have extensive experience working with multiple business teams to deliver strategic initiatives which will impact (consumer facing) airline/travel applications, business facing applications and IT systems.

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:  Bachelor’s Degree In Business Administration, Management Information Systems, Engineering, Computer Science or Technology related discipline.

Years of Experience:  Minimum five (5) years of experience managing enterprise projects, as well as have experience and advance understanding of project management. 

Preferred Requirements

• Project Management Professional (PMP, Scaled Professional Scrum (SPS), Certified Scrum Master (CSM) and/or Lean Six Sigma certification helpful.

• Effectively communicate to sponsors, vendors, team members, and stakeholders, including senior management.

• Develop progress reports, proposals and presentations.

• Proven leadership capabilities to facilitate conversations, anticipate and recognize/resolve issues to ensure successful on-time project delivery.

• Knowledge of managing and being accountable for the budget of projects and/or programs of various sizes.

• Knowledge conveying the value of new and emerging products, technologies, projects or applications to senior management and across a diverse product team.

• Demonstrated ability to work with and manage distributed teams.

• Proven relationship building skills.

• Expert skillset with Atlassian Jira ticketing system and documenting in Confluence.

• Ability to partner with stakeholders to answer questions and reach decisions critical to project success while maintaining focus on resources, budget and timeframes.

• Extensive experience in overseeing solution delivery projects that may span across multiple areas, functions, and/or lines of business and roadmap planning

• Demonstrates ability to lead teams and individuals to act without direct authority over them

• Must have proven experience owning application development projects through the full delivery lifecycle (initiation thru post-deployment).

• Experience working with business representatives or product managers to document the business case, ROI, scope and product roadmap updates.

• Ability to work well with people from various disciplines and degrees of technical experience.

• Software Engineering or technical background a plus.

• Proven credibility with internal stakeholders through clear communication and collaboration, excellent organizational skills understanding of ecommerce concepts and technologies, respect for all teammates, and an internal drive to achieve.

• Ability to know how and when to engage people, processes and technology in a manner that brings the most value out of the project/program.

Job Duties

• Manage New Product Introduction (NPI) initiatives and interface with business development, platform technology teams, and finance to develop new applications or enhance existing applications or services

• Champion software methodologies including: strategy, design, planning, development, testing, and implementation paying close attention to conversion, bounce rate and improving customer engagement.

• Partner with project stakeholders across multiple teams to successfully deliver an idea from inception to completion. This would include leveraging project management principals such as planning, scoping, scheduling, resource planning, milestones development, results analysis project tracking and risk management.

• Work with business representatives, sponsors or product managers to document business case, Return On Investment (ROI), scope, success criteria and update product roadmap.

• Work with product manager to manage backlog, prioritization and change management.

• Manage disparate personalities and holding team members accountable to maintain project focus in order to expedite on-time delivery of quality products while achieving high morale within team.

• Champion agile methodologies as required to ensure clear communication and understanding of how these methodologies are applied to the team.

• Work with Product Manager and Nexus Scrum Master to assist and coordinate bi-weekly review meetings with Executives

• Champion a team culture where commitments are delivered on time, on budget and to an agreed upon scope.

• Understand backlog tracking, burn-down metrics, velocity, and task definition to ensure the successful delivery of projects.

• Create and manage risk registers, schedules, budget reports and status reports through a project’s full lifecycle with multiple teams and technologies.

• Communicate progress against Epics, Features, Milestones interdependencies and resources planning via project status reports, meetings and product demos / presentations.

• Facilitate internal team and customer meetings, effectively delegating tasks as outlined in project planning documentation

• Assist in development of Enterprise Program Management processes and best practices to support the growth of the organization.

• Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.

• Model Allegiant’s customer service standards in personal actions and when providing leadership direction.

• Other duties as assigned.

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office/IT - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 50 lbs. May be required to work various shifts/days in a 24 hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs

Full Time Benefits:

Profit Sharing

Medical/Dental/Vision/Life/ Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid vacation, holidays, and sick time

Part Time Benefits:

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time