Privacy Program Manager

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Privacy Program Manager will lead the operational integration of privacy practices across AEG Presents, ensuring compliance with data protection regulations and alignment with corporate privacy standards. This role provides strategic guidance and hands-on support for personal data governance, particularly in relation to complex, large-scale projects within the live entertainment space—including concerts, festivals, and venues.

Essential Functions

• Own and lead all privacy-related initiatives for AEG Presents, serving as the primary advisor on privacy program execution, compliance, and risk management.
• Work closely with Corporate Data Privacy leadership to shape and implement AEG Presents’ consumer data privacy strategy, embedding privacy-by-design principles aligned with enterprise-wide objectives.
• Drive division-wide adoption of privacy initiatives by influencing stakeholders, ensuring AEG Presents’ operational needs are reflected in enterprise policies and frameworks.
• Provide oversight for the planning and delivery of key privacy programs and protocols, including digital property cataloging, incident management, and cross-border data transfer compliance.
• Lead privacy assessments across systems and business processes, ensuring compliance, identifying risks, and implementing mitigation strategies in collaboration with legal, IT, and operations teams.
• Establish and manage a structured privacy program framework, including governance, documentation, and reporting on key milestones, KPIs, and overall program effectiveness to senior leadership.
• Guide and mentor privacy team members, ensuring accuracy in data processing records, regulatory compliance, and alignment with the division and corporate data governance standards.
• Coordinate cross-functional efforts to resolve complex privacy issues and drive the integration of privacy controls into technology, operations, and business workflows.
• Develop and deliver division-wide privacy training and awareness programs to cultivate a strong culture of compliance and responsible data stewardship.
• Monitor evolving privacy laws, regulatory developments, and industry trends, advising division and corporate leadership on strategic impacts and necessary adaptations to business practices.

Required Qualifications

• BA/BS Degree (4-year) in relevant fields such as law, information privacy, information technology, or related discipline.
• 6+ years in information technology or data/information privacy and governance management, including supporting e-commerce or CRM-focused initiatives
• Experience in an Entertainment Industry is preferred
• Proven experience with privacy Saas platform, OneTrust.
• Experience supporting compliance initiatives for CASL, CCPA/CPRA, VCDPA, CPA, GDPR
• Experience working with various departments such as Legal, Marketing, and IT/Digital, showcasing the capability to align privacy goals across an organization
• Experience with performance privacy assessments across systems and business processes
• Comprehensive understanding of current data protection and privacy legislation in the USA and a good understanding of European & Asian data protection legislation
• Understanding the role privacy has in supporting internal and commercial marketing activities in a large enterprise.
• Familiarity with implementing or maintaining frameworks such as GDPR, CCPA/CPRA, and other relevant privacy regulations.
• In depth knowledge of relevant privacy and data protection laws, regulations, and standards.
• Strong project management skills leading complex privacy-centric projects on a large scale, with the ability to effectively prioritize and manage multiple initiatives.
• Excellent communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization.
• Possess fluency in the languages of technology, business, and legal realms.
• Ability to build relationships across large and complex organizations
• Comfortable working both independently and in a team setting, in a fast-paced environment.
• Proficiency in the Microsoft Office 365 suite (Excel, PowerPoint, SharePoint, etc.)
• Proven self-starter and ability to work independently
• Detail-oriented and highly motivated
• CIPP/US, CIPP/EU and/or CIPM Certification preferred.

Pay Scale: $115,600 - $135,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.