Manager, Office of Health Literacy

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Purpose :

This position leads strategic development of behavioral science initiatives with cross functional stakeholders in support of health literacy activities for AbbVie Patient Safety to promote clinical trial safety excellence and safe medication use. This includes developing original research protocols to evaluate patient safety data from medication errors, product complaints, and non-serious adverse events with use of AbbVie products in clinical development and post-market to devise strategies to systemically reduce the incidence of medication errors and improve adherence. This position will act as a health literacy expert for the Product Safety Teams, Medical Device Safety, Area PV Product Leads and other functions on the application of health literacy and human factors. This position will be included in strategic decision making on AbbVie products’ plans to demonstrate real world safety and usability, including presenting to senior management.

Responsibilities :

• Lead cross-functional teams in the development of novel health literacy programs in collaboration with PSTs, Clinical Sciences, CDO and other AbbVie functions.
• Develop strategy for human-centered design (health literacy activities) and safety assessments to product teams and leadership to inform on necessary medication error reduction.
• Evaluate multiple patient level data from multiple sources (clinical trials, post-marketing, product complaints, usability studies) to identify potential gaps that can impact patient safety and develop appropriate mitigations.
• Utilizes expert judgment to determine the impact of the safety issue on the product’s benefit-risk profile, including participating in use risk analyses, health literacy evaluations and human factors studies to inform product and safety information design.
• Lead Patient Safety participation in key product safety activities including clinical trial lay summaries, human factors summaries of known use errors, and health literacy evaluations of patient-facing materials
• Synthesize evolving global regulatory obligations on medication errors to determine the need for prospective safety data to support new product submissions; work with Asset Strategy Teams to ensure product submission success
• Leads patient-focused drug development and safety-related activities/initiatives for Patient Safety

This role will be hybrid with days onsite in Lake County, IL. 

• Degree in a Health Sciences (e.g., Pharmacy, Epidemiology, Nursing); o Bachelors + 6 years clinical/pharma or safety work experience o Masters or doctorate + 2-3 years clinical/pharma or safety work experience (e.g. MPH, PharmD, PhD, or Masters in a Health Science)
• Demonstrated ability to serve as an expert in behavioral science to cross-functional colleagues by soliciting input and providing strategic guidance
• Advanced training/knowledge of human-centered design and development applied during the pharmaceutical product life cycle which includes conducting clinical trials, scientific strategy and operations management for the planning, execution and reporting of clinical development programs, regulatory requirements for submission, product launch and post marketing support
• Proficient in pharmacovigilance regulations, guidelines, qualitative research and company standard operating procedures Demonstrated effectiveness in working in a multidisciplinary, matrix team situation
• Effective oral and written communication skills with the ability to manage multiple projects simultaneously
• Proficient in qualitative research methods Able to work independently with minimal direct supervision

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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